Trade Counter Customer Advisor – Steel & Industrial

Infrabuild; Tamworth; Presencial; AUD 65.000 - 75.000; Tempo integral

Benefícios oferecidos por esta vaga

Paid parental leave

Health cover at discounted rates

Employee discounts

Resumo da vaga

InfraBuild ARC Metalcentre in Tamworth is seeking a hands-on, customer-facing team member for the front counter. You will be the first contact for trade and industrial customers, assisting with product selection, placing orders, and coordinating deliveries to keep our customers moving.

This permanent, full-time role runs Monday to Friday, 7:30am–4:00pm. You’ll join a dynamic team with strong relationships to regular trade customers and opportunities to grow within a national steel business.

Qualificações

• Experience in customer service and/or sales administration.
• Excellent interpersonal skills and the ability to establish rapport.
• Experience in steel, construction, trade counter or other heavy industry will be highly regarded.
• Microsoft Office & SAP system experience highly regarded.
• Experience in estimating and drafting in a similar industry is also highly regarded.

Responsabilidades

• Serving trade and industrial customers at the front counter and over the phone
• Process orders and follow-up on deliveries to ensure customer satisfaction.
• Managing stock levels
• Handling customer enquiries and providing tailored product advice
• Building strong relationships with regular trade customers
• Supporting general admin and sales tasks as needed

Conhecimentos

Customer service

Sales administration

Interpersonal skills

Industry knowledge (steel/trade)

Ferramentas

Microsoft Office

SAP

Descrição da vaga

InfraBuild ARC Metalcentre in Tamworth is seeking a hands-on, customer-facing team member for the front counter. You will be the first contact for trade and industrial customers, assisting with product selection, placing orders, and coordinating deliveries to keep our customers moving.

This permanent, full-time role runs Monday to Friday, 7:30am–4:00pm. You’ll join a dynamic team with strong relationships to regular trade customers and opportunities to grow within a national steel business.