Trade Counter Assistant - Albury

Reece Australia Pty Ltd; Albury City; On-site; AUD 45,000 - 60,000; Full time

Benefits offered by this job

Performance bonuses

Paid annual leave

Development programs

Staff discounts

Reece Boost

Paid parental leave

Job summary

Reece Australia Pty Ltd is seeking a Trade Counter Assistant for the Albury branch. You will support plumbers and tradespeople by providing product information, quotes, and stock handling to keep the branch running smoothly.

You’ll need retail or customer service experience, be comfortable with technology and learn new systems, and have a clean, valid driver’s license. Weekend shifts are possible in a busy branch environment.

Qualifications

• Experience in retail sales or customer service
• Ability to explain product information clearly to customers
• Willingness to learn new systems and processes
• Must have a clean, valid driver’s license

Responsibilities

• Provide customer service and information about products
• Provide quotes both in person and over the phone
• Undertake pick packing and stock control activities
• Help keep the branch tidy and safe
• Make occasional deliveries to customers using a company vehicle

Skills

Customer service

Retail sales

Tech-savvy

Driver's license

Job description

Trade Counter Assistant - Albury

About Reece Plumbing

We are Australia's leading supplier of plumbing and bathroom products with over 9,000 people located across 800 branches globally. For over 100 years, we’ve supported the trade with top-quality products and expert advice, championing the vital work plumbers do every day.

About the role

As part of the Trade Counter team in Albury, you’ll help plumbers and other tradespeople access the products they need for building and renovation projects and undertake other tasks that keep the branch running smoothly.

Your day-to-day

A typical day involves:

• Providing customer service and information about products
• Providing quotes both in person and over the phone
• Undertaking pick packing and stock control activities
• Help keep the branch tidy and safe
• Make occasional deliveries to customers using a company vehicle

We’d love to hear from you if you’re someone who:

• Has previous experience in retail sales or customer service and enjoys helping customers both in person and over the phone
• Can pick orders, maintain shop floor displays and ensure information provided is accurate
• Is tech-savvy and adaptable to learning new systems
• Has a clean, valid driver’s licence and is open to working various shifts, including weekends
• Wants to develop their career - either locally, within our network or head office

Our perks and benefits:

• Performance based bonuses
• Paid annual leave
• Continuous learning and development programs to support your career goals
• Generous discounts for those looking to renovate their bathroom or kitchen
• Reece Boost - offering cashback and discounts on groceries, fuel, insurance, travel and more
• Paid parental leave

Reece Group culture

Our journey began more than 100 years ago, but our commitment to delivering quality products and expert service to the plumbing industry remains the same. We support residential, commercial and infrastructure building trades across Australia, New Zealand and the United States. Our success is built on the success of our customers, who provide essential services every day. Reece is a place where people make a real difference. And that's the secret to our success; having the right people, with the right attitude in the right roles.

This means that we value diversity and fairness and are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation, or life stage. Reece is more than a workplace—it’s where your passion meets purpose. In Australia and New Zealand, we support the essential industries that keep communities thriving. With a focus on collaboration, innovation, and customer success, we offer opportunities to make a difference at every stage of your career. Whether you’re working in our branches, showrooms, or support centre, you’ll be part of a team committed to professional growth and delivering world-class solutions.

Get in touch at [e-mail]