Town Centre Liaison Officer

Burwood Council; Burwood; On-site; AUD 93,000 - 110,000; Full time

Benefits offered by this job

Flexible working

Wellbeing programs

Employee Assistance Program

Flexi-time

Job summary

Burwood Council seeks a Town Centre Liaison Officer to build strong connections with local businesses, listen to their ideas, and turn conversations into action. You will help activate town centres with events and partnerships, turning feedback into practical initiatives that boost visitation and confidence.

The role requires qualifications in economic development, urban planning or related fields, plus proven experience in place-based initiatives and business engagement.

Qualifications

• Relevant tertiary qualifications in economic development, urban planning, marketing, place management or business.
• Proven experience delivering place-based initiatives or economic development activities.
• Strong interpersonal and relationship-building skills with businesses and stakeholders.
• Ability to coordinate projects, manage priorities and deliver on time.
• Customer-focused, collaborative and solutions-oriented approach.

Responsibilities

• Connect with local businesses as a visible Council contact and build relationships.
• Listen to ideas and challenges and connect them with Council services.
• Activate town centres through events, partnerships and place-making.
• Turn feedback and data into practical initiatives to improve amenity and visitation.
• Deliver outcomes by working across Council and with external partners.

Skills

Strong interpersonal skills

Relationship-building

Project coordination

Customer-focused

Education

Economic development

Urban planning

Marketing

Place management

Business or related discipline

Job description

• Annual Salary of $93,052.42 - $109,596.71 +Super + flexi time
• Exciting Permanent role in our Place andStrategic Partnerships team
• Bring your passion and expertise to create avibrant, welcoming and thriving town centres for the Burwood LGA

Our town centres are shaped bythe people who live, work and do business in them. We’re looking for someonewho can build strong connections with local businesses, listen to their ideasand challenges, and turn those conversations into action.

As Town Centre Liaison Officer,you’ll play an important role in creating vibrant, welcoming and thriving towncentres that our communities can be proud of.

The Town Centre Liaison Officer will:

• Connect– Be a visible and trusted Council contact for local businesses, buildinggenuine relationships and creating opportunities for collaboration andgrowth.
• Listen– Understand the ideas, challenges and opportunities businesses areexperiencing and connect them with the right people, services andopportunities across Council.
• Activate– Help bring our town centres to life through events, promotions,partnerships, temporary uses and creative place-making initiatives.
• Improve– Turn business feedback, observations and data into practical initiativesthat enhance amenity, encourage visitation and build business confidence.
• Deliver– Work collaboratively across Council and with external partners to turnideas into action and deliver positive outcomes for our town centres.

To be successful in this role, you will have:

• Relevanttertiary qualifications in economic development, urban planning,marketing, place management, business or a related discipline.
• Provenexperience delivering place-based initiatives, business engagementprograms or economic development activities, preferably within a localgovernment or place-focused environment.
• Stronginterpersonal and relationship-building skills, with the ability to workeffectively with businesses, community stakeholders and internal teams.
• Aproven ability to coordinate projects or programs, manage competingpriorities and deliver outcomes within agreed timeframes.
• Theability to understand and balance diverse needs and perspectives whilemaintaining a customer-focused, collaborative and solutions-orientedapproach.
• Hold a current NSW Class C Drivers Licence
• Willingnessto complete a pre-employment medical and National Police check.

About us

Recently named Australia'sCoolest Neighbourhood by Time Out, Burwood is a place on the move.

A diverse, creative and globallyconnected community, Burwood is known for its vibrant streets, distinctivepublic spaces, bold public art and one of Sydney's most exciting food scenes.From cultural festivals and laneway activations to major streetscapetransformations, the city is constantly evolving.

Behind it all is a Council thatbelieves its people are the driving force of that momentum. Our team is centralto delivering the ambitious vision set out in the Burwood Community StrategicPlan 2036, shaping how the city grows, how it is experienced and how it is seenby the world.

• Health & Wellbeing initiatives (i.e. fluvaccinations, skin checks)
• Access to Fitness Passport membership
• Access to Employee Assistance Program (EAP)
• Access to flexible working arrangements,including work from home and flexi-time

Enquiries:

Further information regardingthis role can be found in the Position Description or please contact HoldenFrisoli – Manager, Place and Strategic Partnerships on 02 9911 9*** or **************@burwood.nsw.gov.au.

If you need assistance with yourapplication, any adjustments to be made to the recruitment process or if youwould like to discuss any accessibility requirements, please contact LaurenAllcott, People & Culture Advisor on 02 9911 9***.

At Burwood Council wecelebrate diversity, value inclusion and welcome applicants from allbackgrounds, experiences and perspectives. We are committed to creating anenvironment where every member of our team feels respected, supported andinspired to contribute their unique skills and talents for a better Burwood.

In serving our community,we are also proud to be a child safe organisation.