Tool Store Manager — Lead, Coach & Hit Targets

Total Tools; Greater Bendigo; On-site; AUD 70,000 - 100,000; Full time

Benefits offered by this job

Competitive salary

Product training on brand tools

Job security and growth

Job summary

Total Tools Bendigo is seeking a Full Time Store Manager who is passionate about tools and trades. You will lead a growing, diverse team, drive exceptional customer service, and manage store operations to meet sales targets and KPIs.

Ideal candidates have retail leadership experience, a customer-focused mindset, and the ability to develop a high-performance team in a fast-paced environment. Weekend and public holiday support may be required.

Qualifications

• Experience in retail sales and team leadership.
• Strong customer service focus with hardware/tools knowledge.
• Ability to drive sales targets and KPIs.

Responsibilities

• Coaching and developing your team’s knowledge, skills, and behaviours to ensure a successful store culture.
• Ensuring the health and safety of all team members, customers, and contractors within the store.
• Providing exceptional customer service to customers, and offering solutions as required.
• Developing a high-performance team, capable of delivering sales targets and KPIs.

Skills

Retail leadership

Customer service

Team development

Tools industry knowledge

Job description

Total Tools Bendigo is seeking a Full Time Store Manager who is passionate about tools and trades. You will lead a growing, diverse team, drive exceptional customer service, and manage store operations to meet sales targets and KPIs.

Ideal candidates have retail leadership experience, a customer-focused mindset, and the ability to develop a high-performance team in a fast-paced environment. Weekend and public holiday support may be required.