Ticketing Infrastructure Delivery Manager (Temporary Opportunity - Up To 8 Months)

the original; Sydney; On-site; AUD 120,000 - 160,000; Full time

Benefits offered by this job

Flexible work options

Job summary

Transport for NSW is seeking an experienced technology delivery professional to lead the end-to-end delivery of complex ticketing infrastructure solutions, ensuring alignment with business requirements and solution architecture. You will work with stakeholders to drive governance, risk management, continuous improvement, and the development of strategic roadmaps to support successful technology outcomes.

You will collaborate with multidisciplinary technical teams, manage delivery pipelines and

Qualifications

• Experience delivering complex infrastructure projects across large technology portfolios.
• Ability to interpret technical design documentation and understand Construction WHS requirements.
• Tertiary qualification in IT or Engineering, or equivalent industry experience.

Responsibilities

• Lead end-to-end delivery of complex ticketing infrastructure solutions and ensure alignment with business requirements and architecture.
• Drive governance, risk management, continuous improvement, and development of strategic roadmaps.
• Collaborate with multidisciplinary teams, manage delivery pipelines and vendor performance, and oversee design, testing and optimisation of ticketing technology solutions.

Skills

Stakeholder management

Resource planning

Governance

Delivery leadership

Education

IT/Engineering degree or equivalent

Job description

Job Description

You crave a career that pushes you, where you'll meet challenges head on and you're guaranteed to grow.

You’re passionate about building high-performance technology solutions. From collaborating across disciplines to creating refined experiences, you’ll be instrumental in shaping the technological landscape and driving digital transformation.

In this role, you'll:

You will lead the end to end delivery of complex ticketing infrastructure solutions, ensuring alignment with business requirements, solution architecture, strategic priorities, and customer experience objectives.

Working closely with stakeholders across the organisation, you will drive governance, risk management, continuous improvement, and the development of strategic roadmaps to support successful technology outcomes.

You will collaborate with multidisciplinary technical teams, manage delivery pipelines and vendor performance, and oversee the design, implementation, testing, and optimisation of ticketing technology solutions.

For more information on this position and business unit, view the role description and information pack.

About you

You bring experience balancing strategic priorities, technical complexity, and competing demands across large scale technology environments while maintaining delivery quality, driving continuous improvement, and embedding consistent ways of working across diverse teams.

You are an experienced technology delivery professional with a strong background in delivering complex infrastructure solutions across multidisciplinary teams.

You have experience with electrical, civil, and data network projects, can confidently interpret technical design documentation, and understand Construction WHS requirements.

You bring strong capability in resource planning, stakeholder management, and delivering outcomes across large scale technology portfolios, with an understanding of government governance and procurement frameworks.

A tertiary qualification in Information Technology, Engineering, or a related discipline, or equivalent industry experience, is highly regarded.

This position has been identified as a Rail Safety Worker role and requires the incumbent to meet and maintain all competency requirements relevant to the position.

Who we are

Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.

Join us

Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers.

Flexible work options may be available. Learn more via Flexible work options and policy

Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal People or Supporting People with Disability for more information or speak to your talent team member to arrange any adjustments to how you interact with us.