Ticketing Infrastructure Delivery Lead — Flexible Work

NSW Government; Sydney; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Flexible work options

Job summary

Transport for NSW seeks a technology delivery leader to captain the end-to-end delivery of ticketing infrastructure projects. You will align with business requirements and customer experience objectives while coordinating across stakeholders and ensuring governance and risk controls.

You will oversee multidisciplinary teams, manage delivery pipelines, and drive design, testing, and optimisation of transport ticketing technology in a complex government setting, including WHS compliance and

Qualifications

• Experience leading end-to-end delivery of complex technology infrastructure.
• Ability to balance strategic priorities with technical complexity in large environments.
• Strong stakeholder, governance and risk management capabilities.

Responsibilities

• Lead end-to-end delivery of complex ticketing infrastructure solutions.
• Drive governance, risk management and continuous improvement.
• Collaborate with multidisciplinary teams and manage vendor performance.
• Oversee design, implementation, testing and optimisation of ticketing solutions.

Skills

Delivery management

Stakeholder management

Governance

Vendor management

Technical delivery

Education

Tertiary IT/Engineering degree

Tools

Ticketing system experience

Job description

Transport for NSW seeks a technology delivery leader to captain the end-to-end delivery of ticketing infrastructure projects. You will align with business requirements and customer experience objectives while coordinating across stakeholders and ensuring governance and risk controls.

You will oversee multidisciplinary teams, manage delivery pipelines, and drive design, testing, and optimisation of transport ticketing technology in a complex government setting, including WHS compliance and