Test Manager

NSW Department of Communities and Justice; Parramatta; Hybrid; AUD 154,000 - 178,000; Full time

Benefits offered by this job

Flexible work environment

Hybrid work arrangement

Health & wellbeing programs

Employee assistance programs

Job summary

NSW Department of Communities and Justice in Parramatta is seeking a Lead Test Manager to drive testing across complex digital, technology and business change initiatives. You will establish risk-based strategies, governance, plans and controls to ensure quality across the delivery lifecycle.

You will lead system, integration, end-to-end, regression, non-functional and user acceptance testing, manage scope and resources, and guide test automation and continuous improvement to deliver reliable

Qualifications

• Tertiary qualifications in information technology, computer science, engineering, business or a related discipline, or equivalent knowledge, skills and experience.
• ISTQB Certified Tester Advanced Level Test Management, or an equivalent recognised advanced testing qualification, is desirable.

Responsibilities

• Develop risk-based test strategies, governance, plans and controls aligned to the organisational test framework.
• Lead system, integration, end-to-end, regression, non-functional and user acceptance testing as appropriate.
• Manage test scope, schedules, resources, environments, data, tools and entry and exit criteria.
• Direct defect triage, coverage analysis, quality gates, retesting and residual risk assessment.
• Provide independent quality reporting and clear recommendations on release readiness and go-live risk.
• Manage the development of test automation suite.
• Adopt reusable testing assets across delivery teams.
• Manage test suppliers, multidisciplinary teams and specialist assurance partners.
• Coach practitioners and uplift testing standards, capability, tooling and continuous improvement.

Skills

Risk-based testing

Test management

Test automation

Stakeholder management

Education

Degree in IT / CS / Engineering

ISTQB Advanced Level Test Management (desirable)

Tools

Salesforce

MuleSoft

CI/CD

Job description

Employment type

Ongoing – Full-time

Superannuation and annual leave loading

plus employer’s contribution to superannuation and annual leave loading

Your role

Lead test management and quality engineering for complex digital, technology and business change initiatives across the delivery lifecycle. The role establishes proportionate, risk-based test strategies, governance, plans and controls; directs function, integration, non-functional, regression and user acceptance testing; provides independent, evidence-based advice on solution quality and implementation readiness; and develops testing capability, automation and continuous improvement to support reliable services and customer outcomes.

Location

Parramatta – 50% Hybrid

Salary

Clerk Grade 11/12 $154,231- $178,369

What You’ll Do

• Develop risk-based test strategies, governance, plans and controls aligned to the organisational test framework.
• Lead system, integration, end-to-end, regression, non-functional and user acceptance testing as appropriate.
• Manage test scope, schedules, resources, environments, data, tools and entry and exit criteria.
• Direct defect triage, coverage analysis, quality gates, retesting and residual risk assessment.
• Provide independent quality reporting and clear recommendations on release readiness and go-live risk.
• Manage the development of test automation suite.
• Adopt reusable testing assets across delivery teams.
• Manage test suppliers, multidisciplinary teams and specialist assurance partners (e.g. for performance testing and penetration testing).
• Coach practitioners and uplift testing standards, capability, tooling and continuous improvement.

What We’re Looking For

• Expert knowledge of risk-based test management, integration, regression, user acceptance and non-functional testing.
• Experience managing environments, test data, defects, automation and quality metrics.
• Confidence providing independent assurance and challenging release readiness under pressure.
• Demonstrated success coordinating business testers, technical teams, external maintenance contractors, vendors and senior stakeholders.

Essential Requirements

• Tertiary qualifications in information technology, computer science, engineering, business or a related discipline, or equivalent relevant knowledge, skills and experience. ISTQB Certified Tester Advanced Level Test Management, or an equivalent recognised advanced testing qualification, is desirable.
• The role may be required to support planned test cycles, implementation-readiness activities or releases outside normal business hours.

Desirable Requirements

• Experience with Salesforce, MuleSoft or comparable enterprise integration platforms.
• Experience with CI/CD, automated testing and quality engineering practices.
• ISTQB Advanced Level Test Management or equivalent recognised certification.

We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity.

What We Offer

• A challenging and rewarding career
• Flexible, autonomous work environment
• Competitive pay and conditions
• Training and development opportunities to build and maintain capabilities
• Health & Wellbeing and Employee Assistance Programs.

We do work that really matters

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

Are you ready to join us?

Applications close 20 November 2026 at 11:59pm AEST.

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

For more information visit Applying for DCJ jobs on the DCJ website.

The Welcome Experience

Thinking about moving to regional NSW? Get free, personalised support with housing, schools, jobs, and settling in. Learn more: www.nsw.gov.au/welcomeexperience

The careers site currently promotes this service on the ‘Discover roles with DCJ in regional NSW’ page.