Program Manager

the original; Parramatta; Hybrid; AUD 154,000 - 178,000; Full time

Benefits offered by this job

Flexible, autonomous work environment

Career development & training

Competitive pay & conditions

Health & Wellbeing programs

Job summary

Department of Communities and Justice (DCJ) in Parramatta, NSW, is seeking a Deployment Lead to oversee deployment and environment management across complex digital initiatives. The role coordinates changes through development, test, staging and production, ensuring readiness, risk control and service continuity.

You will lead integrated release calendars, cutover sequencing and rollback planning while working with suppliers and delivery teams in a 50% hybrid setup.

Qualifications

• Experience with release management, CI/CD and DevSecOps practices.
• Ability to manage multi-supplier deployments and assess acceptance.
• Experience coordinating high-pressure deployments and ensuring readiness.

Responsibilities

• Establish deployment and environment management standards and controls.
• Lead release calendars, deployment plans, cutover sequencing, and rollback arrangements.
• Coordinate environment capacity, configuration, access, data refresh and readiness across teams.
• Apply deployment and service acceptance gates with testing, security and ops evidence.
• Direct high-risk deployments, provide go/no-go readiness advice.
• Improve automation, CI/CD, DevSecOps, monitoring and release reliability.
• Manage delivery partners and uplift deployment practice through coaching.

Skills

Release management

CI/CD

DevSecOps

Configuration management

Rollback

Stakeholder management

Education

Tertiary qualifications in IT/computer science/engineering/business or equivalent

Tools

Salesforce

Cloud services

Job description

Deployment Lead

Location – Parramatta – 50% Hybrid

Employment type – Ongoing – Full-time

Salary – Clerk Grade 11/12 $154,231- $178,369 plus employer’s contribution to superannuation and annual leave loading

Your role

Lead the establishment, operation and continuous improvement of deployment and environment management practices across complex digital and technology initiatives. The role plans and governs the controlled movement of changes through development, test, staging and production environments; coordinates integrated deployment outcomes across delivery teams and suppliers; and provides authoritative advice on readiness, risk, implementation, rollback and post-deployment assurance to protect service continuity and customer outcomes.

What you’ll do

• Establish deployment and environment management standards, governance and controls.
• Lead integrated release calendars, deployment plans, cutover sequencing and rollback arrangements.
• Coordinate environment capacity, configuration, access, data refresh and readiness across teams.
• Apply deployment and service acceptance gates using testing, security and operational evidence.
• Direct high-risk deployments, command and control, incident escalation and recovery.
• Provide authoritative go/no-go advice on readiness, dependencies, residual risk and service impacts.
• Improve deployment automation, CI/CD, DevSecOps, monitoring and release reliability.
• Manage delivery partners and uplift deployment practice through coaching and lessons learned.

What we’re looking for

• Expert knowledge of release management, CI/CD, DevSecOps, configuration management and rollback.
• Experience in managing shared environments, service acceptance and deployment risks across multiple suppliers.
• Ability to coordinate high-pressure implementations and provide clear executive readiness advice.
• Demonstrated improvement of deployment reliability, automation and operational handover.

Essential requirements

• Tertiary qualifications in information technology, computer science, engineering, business or a related discipline, or equivalent relevant knowledge, skills and experience.
• The role is required to support planned deployments, cutovers, recovery activities and major incidents outside normal business hours and may participate in an on-call arrangement

Desirable Requirements

• Experience with Salesforce, cloud services and integrated enterprise applications.
• ITIL 4, DevOps, cloud, release or change management certifications.
• Experience in public sector or similarly regulated service environments.

Download the role description.

We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you.

What We Offer

• A challenging and rewarding career

• Flexible, autonomous work environment

• Competitive pay and conditions

• Training and development opportunities to build and maintain capabilities

• Health & Wellbeing and Employee Assistance Programs.

Want more information? Visit our website to see more information on Working for us.

We do work that really matters

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

• Describe a complex technology or system deployment you have led. How did you plan and coordinate deployment activities, manage risks and dependencies, and ensure business and operational readiness? What was the outcome?
• Describe a situation where you managed challenging stakeholders, delivery partners or competing priorities. How did you influence the outcome?

Applications close 20 November 2026 at 11:59pm AEST.

Got a question?

For more information about the role or what it’s like to work for DCJ, please contact the hiring manager Raymond Brown on 0422453355 or at [e-mail]

If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please call Meryl Georges on 8688 7252 or via [e-mail]

Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

For more information visit Applying for DCJ jobs on the DCJ website.

Thank you for your interest in this role. We look forward to receiving your application.

To keep up with recruitment opportunities at DCJ, follow us on Facebook: www.facebook.com/CareersatDCJ/

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Thinking about moving to regional NSW? Get free, personalised support with housing, schools, jobs, and settling in. Learn more: www.nsw.gov.au/welcomeexperience

The careers site currently promotes this service on the ‘Discover roles with DCJ in regional NSW’ page.