Territory Account Manager – Restaurant Partnerships & Growth

EatClub; Sydney; On-site; AUD 80,000 - 120,000; Full time

Benefits offered by this job

Staff discounts

Dining vouchers

Job summary

EatClub is growing its Sydney-based Account Management team, focusing on partner success and revenue growth across a dynamic food-tech platform. You’ll own relationships with restaurant partners, using data to guide decisions and maximise value for both venues and EatClub.

With 3+ years in hospitality sales or account management, you’ll balance field visits with strategic planning, driving upsells, retention, and service excellence in a fast-paced, scaling business.

Qualifications

• 3+ years’ experience in Hospitality Sales or Account Management.
• Track record of upselling and growing revenue within existing accounts.
• Experience working to retention, churn reduction, or revenue‑related goals.
• Strong organisational and communication skills, both in‑person and in writing.
• Comfort balancing autonomy with structured ways of working.
• Confidence managing a portfolio across field and desk‑based work.

Responsibilities

• Visit and build strong relationships with restaurant partners across your territory and monitor performance.
• Identify risks early and reduce churn through consultative conversations.
• Lead onboarding, activation, and optimisation for new partners.
• Spot and deliver growth opportunities, including campaigns, upsells, and new features.
• Balance field visits with desk‑based planning and analysis, and provide feedback to improve processes and reporting.
• Find new upsell and cross‑sell opportunities and help generate new leads for growth.

Skills

Hospitality Sales

Account Management

Upselling

Retention

Organisational Skills

Communication

Job description

EatClub is growing its Sydney-based Account Management team, focusing on partner success and revenue growth across a dynamic food-tech platform. You’ll own relationships with restaurant partners, using data to guide decisions and maximise value for both venues and EatClub.

With 3+ years in hospitality sales or account management, you’ll balance field visits with strategic planning, driving upsells, retention, and service excellence in a fast-paced, scaling business.