Tenancy Relocation & Housing Coordinator

State Government of Victoria, Australia; City of Melbourne; On-site; AUD 90,000 - 110,000; Full time

Job summary

The Relocations Officer will coordinate and support the tenancy relocations activities within Homes Victoria's portfolio including tenancy relationship management, coordinating third parties involved in the relocation process, information sharing with key stakeholders and reporting on relocation activities.

The role requires excellent communication skills, an understanding of housing allocation and community needs, and the ability to deliver a well-planned relocation program in collaboration

Responsibilities

• Provide initial and ongoing contact with renters throughout the relocation process, informing them of the process, key steps, timelines, and support services.
• Work closely with public housing renters at redevelopment sites on relocation, provide timely information, assess options and assist with moves.
• Assist with maintaining evaluation tools to monitor program impact, including reports, briefings or correspondence.

Job description

The Relocations Officer will coordinate and support the tenancy relocations activities within Homes Victoria's portfolio including tenancy relationship management, coordinating third parties involved in the relocation process, information sharing with key stakeholders and reporting on relocation activities.

The role requires excellent communication skills, an understanding of housing allocation and community needs, and the ability to deliver a well-planned relocation program in collaboration