Housing Services Officer

Department of Families, Fairness and Housing; Horsham; On-site; AUD 70,000 - 100,000; Full time

Job summary

Department of Families, Fairness and Housing in Victoria is seeking a role focused on tenancy and property management, providing housing advice and assistance. The position involves engaging with clients to assess needs and options, guided by established policy and procedures.

The role also includes preparing routine cases and representing the Department at the Victorian Civil Administrative Tribunal (VCAT) as required, contributing to effective housing outcomes and support services across the

Qualifications

Responsibilities

• Assess client's needs and provide advice on housing options from a range of established policy, procedures and standards.
• Prepare routine cases with well established procedures and represent the Department at Victorian Civil Administrative Tribunal (VCAT).

Job description

Based in offices across the state, the role undertakes a range of tasks relating to tenancy and property management and the provision of housing advice and assistance.

Key responsibilities

• Assess client's needs and provide advice on housing options from a range of established policy, procedures and standards.
• Prepare routine cases with well established procedures and represent the Department at Victorian Civil Administrative Tribunal (VCAT).