Housing & Tenancy Advisor

State Government of Victoria, Australia; City of Melbourne; On-site; AUD 70,000 - 95,000; Full time

Job summary

State Government of Victoria in Melbourne seeks a skilled housing professional to manage tenancies and provide housing advice across metropolitan offices. You will assess client needs, advise on options, and support allocation of rental properties to eligible applicants while ensuring safety and compliance with policy frameworks.

Based in Melbourne, you will work across teams to deliver housing services, respond to family violence risk under MARAM guidelines, and engage with tenants to resolve

Qualifications

• As a housing/tenancy role, you will assess needs and provide housing options.
• Prepare routine cases with established procedures and represent the Department at VCAT.
• Respond to family violence risk per MARAM guidelines.

Responsibilities

• Managing and maintaining tenancies
• Providing support and information on services
• Identifying and assessing Victorians' housing needs and their eligibility for services
• Allocating rental properties to eligible applicants
• Visiting and working with tenants to resolve tenancy issues
• Ensuring maintenance work is carried out on tenants' homes.

Skills

Client assessment

Housing information provision

Tenancy management

Communication skills

Job description

State Government of Victoria in Melbourne seeks a skilled housing professional to manage tenancies and provide housing advice across metropolitan offices. You will assess client needs, advise on options, and support allocation of rental properties to eligible applicants while ensuring safety and compliance with policy frameworks.

Based in Melbourne, you will work across teams to deliver housing services, respond to family violence risk under MARAM guidelines, and engage with tenants to resolve