Ten Tops Team Member

Bernardi Group; Australia; Vor Ort; AUD 45.000 - 60.000; Vollzeit

Zusammenfassung

Bernardi Group is seeking a retail associate to support daily store operations across cash handling, merchandising, and customer service. You will maintain stock, assist customers, and help ensure store procedures are followed to deliver a positive shopping experience.

The role emphasizes safety, accuracy in transactions, and teamwork to meet store needs and high service standards.

Qualifikationen

• Recent relevant work experience.
• Demonstrated understanding and willingness to provide excellence in customer service.
• Ability to multi-task.
• Creative thinking.
• Cash handling experience including balancing of cash register.
• Solid numeracy skills.

Aufgaben

• Adheres to all SOPs and policies.
• Responsible for cash handling procedures.
• Responsible for communications within assigned area.
• Assists in merchandising procedures.
• Maintains assigned area.
• Delivers exceptional customer service through personal contact with customers.
• Receiving deliveries and management of invoicing/paperwork.
• Stocking shelves and displays.
• Performs store maintenance including cleaning and stock room upkeep.
• Ensure safety practices with tools and equipment.

Kenntnisse

Recent relevant work experience

Customer service excellence

Multi-tasking

Creative thinking

Cash handling

Numeracy

Jobbeschreibung

DUTIES AND RESPONSIBILITIES

Duties may include but are not limited to:

• Adheres to all standard operating procedures and policies
• Responsible for cash handling procedures
• Responsible for all communications applicable to their assigned area
• Assists in merchandising procedures
• Responsible for maintaining assigned area
• Delivers exceptional customer service through personal contact with customers
• Receiving Deliveries and management of invoicing/paperwork
• Checking off stock to invoice
• Stocking Shelves and Displays
• Performs store maintenance including but not limited to taking out garbage, cleaning, maintaining stock room
• Strong culture of safety at all times including the correct use of carton cutter, ladders & trolleys

This position is to be across all operational aspects of the Business. Additional responsibilities will be determined by the Store Manager, as dictated by store needs

ESSENTIAL JOB FUNCTIONS

• Stand entire shift
• Frequently operate cash register
• Frequently move merchandise weighing up to 10kg and up to a height of 1.5-3m
• Frequently ascend/descend ladders in order to retrieve and put away stock
• Frequent use of stock trolleys, pallet jacks for the moving of stock
• Frequently position self to kneel, bend and stoop, including in stock room and on the sales floor
• Frequently communicate and exchange information with customers and staff on telephone and face-to-face in the store. Must be able to exchange accurate information in these situations

QUALIFICATION AND WORK SKILL REQUIREMENTS

• Recent relevant work experience
• Demonstrated understanding and willingness to provide excellence in customer service
• Ability to multi-task
• Creative thinking
• Cash handling experience including balancing of cash register
• Solid numeracy skills

PERSONAL ATTRIBUTES

High presentation, professionalism, excellent communication skills with an extrovert persona, customer service focus, understanding of retail best practice, enthusiasm to work within a team environment and the enjoyment of connecting with people.

DUTIES AND RESPONSIBILITIES

Duties may include but are not limited to:

• Adheres to all standard operating procedures and policies
• Responsible for cash handling procedures
• Responsible for all communications applicable to their assigned area
• Assists in merchandising procedures
• Responsible for maintaining assigned area
• Delivers exceptional customer service through personal contact with customers
• Receiving Deliveries and management of invoicing/paperwork
• Checking off stock to invoice
• Stocking Shelves and Displays
• Performs store maintenance including but not limited to taking out garbage, cleaning, maintaining stock room
• Strong culture of safety at all times including the correct use of carton cutter, ladders & trolleys

This position is to be across all operational aspects of the Business. Additional responsibilities will be determined by the Store Manager, as dictated by store needs

ESSENTIAL JOB FUNCTIONS

• Stand entire shift
• Frequently operate cash register
• Frequently move merchandise weighing up to 10kg and up to a height of 1.5-3m
• Frequently ascend/descend ladders in order to retrieve and put away stock
• Frequent use of stock trolleys, pallet jacks for the moving of stock
• Frequently position self to kneel, bend and stoop, including in stock room and on the sales floor
• Frequently communicate and exchange information with customers and staff on telephone and face-to-face in the store. Must be able to exchange accurate information in these situations

QUALIFICATION AND WORK SKILL REQUIREMENTS

• Recent relevant work experience
• Demonstrated understanding and willingness to provide excellence in customer service
• Ability to multi-task
• Creative thinking
• Cash handling experience including balancing of cash register
• Solid numeracy skills