Temporary Customer Experience and Returns Coordinator

people2people; City of Brisbane; On-site; AUD 55,000 - 70,000; Full time

Benefits offered by this job

Supportive team environment

Extension potential

Positive workplace culture

Job summary

people2people is seeking a proactive Customer Service Coordinator for a 3 month temporary role in Brisbane. You will be the primary contact for customers, coordinating collection requests and managing logistics to ensure a smooth customer experience.

You will work cross-functionally, maintain CRM records, and support turnaround times while building strong customer relationships. Extension scope may be available based on performance.

Qualifications

• Experience in customer service, administration or coordination roles.
• Strong communication and relationship-building skills.
• Excellent organisational abilities with multi-tasking in a fast-paced environment.
• Attention to detail and proactive problem-solving.

Responsibilities

• Handle customer enquiries and coordination of returns/collections.
• Coordinate logistics and liaise with internal teams and external customers.
• Maintain records and provide updates to stakeholders.
• Support operational requirements to meet turnaround times.

Skills

Customer service

Coordination

Administration

MS Office

Tools

CRM systems

Job description

people2people is seeking a proactive Customer Service Coordinator for a 3 month temporary role in Brisbane. You will be the primary contact for customers, coordinating collection requests and managing logistics to ensure a smooth customer experience.

You will work cross-functionally, maintain CRM records, and support turnaround times while building strong customer relationships. Extension scope may be available based on performance.