Teller

MPG Corporation; City of Brisbane; On-site; AUD 76,000 - 82,000; Full time

Benefits offered by this job

Full training

Experience in financial services

Dynamic environment

Casual opportunities

Career development

Job summary

Talent Solutions, as part of ManpowerGroup, is seeking a Customer Service Officer to support customers in Brisbane's western suburbs within a leading financial services organisation. The role focuses on delivering exceptional face-to-face service, handling transactions, and promoting digital self-service options.

You will engage with customers across various sectors, build relationships, and contribute to a positive team environment while maintaining high standards of compliance.

Qualifications

• Previous experience in a customer-facing role.
• Strong communication and relationship-building skills.
• A positive, professional and approachable manner.
• Excellent attention to detail.
• Confidence using technology and learning new systems.
• The ability to work effectively both independently and as part of a team.

Responsibilities

• Delivering exceptional face-to-face customer service.
• Processing customer transactions accurately and efficiently.
• Assisting customers with a range of everyday enquiries.
• Building strong customer relationships through meaningful interactions.
• Promoting digital solutions and self-service options where appropriate.
• Maintaining compliance and operational standards.
• Supporting branch and team objectives.

Skills

Customer-facing

Communication

Attention to detail

Teamwork

Tech-savvy

Job description

Looking to take the next step in your customer service career?

We are currently seeking a Customer Service Officer to join a leading financial services organisation supporting customers across Brisbane's western suburbs.

This is a fantastic opportunity for someone who enjoys helping others, building relationships and delivering exceptional customer experiences in a professional environment.

Whether your background is in retail, hospitality, telecommunications, travel, banking or another customer-focused industry, we'd love to hear from you.

About the Role

As a Customer Service Officer, you will play a key role in providing outstanding service and support to customers while contributing to a positive team environment.

Your responsibilities will include:

• Delivering exceptional face-to-face customer service
• Processing customer transactions accurately and efficiently
• Assisting customers with a range of everyday enquiries
• Building strong customer relationships through meaningful interactions
• Promoting digital solutions and self-service options where appropriate
• Maintaining compliance and operational standards
• Supporting branch and team objectives

About You

To be successful in this role, you will have:

• Previous experience in a customer-facing role
• Strong communication and relationship-building skills
• A positive, professional and approachable manner
• Excellent attention to detail
• Confidence using technology and learning new systems
• The ability to work effectively both independently and as part of a team

Experience gained in retail, hospitality, customer service, contact centres, banking, airlines, telecommunications or sales environments will be highly regarded.

What's On Offer?

• $38.89 per hour plus superannuation
• Full training and ongoing support
• Opportunity to gain experience within financial services
• Dynamic and customer-focused environment
• Ongoing casual opportunity
• Valuable career development and transferable skills

If you enjoy helping people and thrive in a customer-focused environment, we'd love to hear from you.

Talent Solutions as part of ManpowerGroup is committed to being a Diversity Confident Recruiter and encourages applications from people from a diverse range of backgrounds, including people with a disability. Please indicate your preferred method of communication in your resume and please let us know if you require any reasonable adjustments should you be contacted for an interview.

Aboriginal and Torres Strait Islander people are encouraged to apply.