Telco Sales Leader & Customer Experience Coach

JB Hi-Fi Limited; Sydney; Híbrido; AUD 60 000 - 90 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Discounts across JB Hi-Fi Group

Beny team benefits app

12 weeks paid parental leave

Hybrid working where eligible

Employee Assistance Program

Helping Hands workplace giving

Sustainability commitments

Resumo da oferta

JB Hi‑Fi Limited is looking for a Telco Sales Coordinator to support the Store Management team in the Communications department and uphold a culture of high performance and great customer experiences. You’ll focus on achieving store objectives and coaching the Communications Team.

You will maintain merchandising standards, ensure compliance and safety across activities, and help drive profitable sales through Telco expertise and strong teamwork in a fast-paced retail environment.

Qualificações

• Proven retail experience with Telco knowledge.
• Excellent customer service and cash handling skills.
• Ability to work independently and in a team under pressure.

Responsabilidades

• Support store management to achieve sales and profitability targets across the Communications department.
• Lead and maintain merchandising standards for the Communications area.
• Ensure all Communications activities meet compliance and safety standards, including incident reporting.

Conhecimentos

Retail experience

Telco knowledge

Customer service

Cash handling / EFTPOS

Ferramentas

Electronic POS systems

Descrição da oferta de emprego

JB Hi‑Fi Limited is looking for a Telco Sales Coordinator to support the Store Management team in the Communications department and uphold a culture of high performance and great customer experiences. You’ll focus on achieving store objectives and coaching the Communications Team.

You will maintain merchandising standards, ensure compliance and safety across activities, and help drive profitable sales through Telco expertise and strong teamwork in a fast-paced retail environment.