Technology Manager - Future Workspace

Logicalis Australia Pty Ltd; Melbourne, Sydney; Hybrid; AUD 150,000 - 190,000; Full time

Benefits offered by this job

Equal paid parental leave

Flexible and focused ways of working

Employee assistance program

Purchased leave options

Novated leasing

DEI commitment

Learning space access

Leadership & career growth

Job summary

Logicalis Australia Pty Ltd is seeking an experienced Technology Manager - Future Workspace to lead a cross-functional team delivering modern workspace solutions. Based in Melbourne or Sydney, the role supports remote work and in-person collaboration, guiding identity, collaboration, endpoint management and security across projects and managed services.

You will align solution design with delivery, partner with sales and architecture teams, and shape practice standards while developing

Qualifications

• Proven experience leading engineering, consulting or delivery teams in tech services.
• Strong knowledge of Microsoft 365, identity management and security solutions.
• Experience delivering in project and managed services environments.

Responsibilities

• Lead and develop Future Workspace team to drive capability and outcomes.
• Provide technical leadership across Microsoft 365 and modern workspace security.
• Govern, assure quality and oversee delivery across customer lifecycle.
• Drive resource planning, utilization and continuous improvement.
• Serve as escalation point for complex technical challenges.
• Mentor technical leads, consultants and engineers for career growth.

Tools

Microsoft 365

Entra ID

Active Directory

Intune

Defender

Ivanti

Job description

The Role Logicalis Australia is seeking an experienced Technology Manager - Future Workspace to lead the delivery, performance and capability of our PS Future Workspace team consulting and engineering team. Based in either Melbourne or Sydney, this role offers a flexible working model that supports productive remote work and in-person collaboration. Reporting to the Delivery Manager - Future Workspace, you will lead Technical Leads, Consultants, and Engineers across identity, collaboration, virtual workspace, endpoint management and modern secure workspace services. You will be responsible for ensuring the consistent delivery of high-quality solutions across Microsoft 365, identity platforms, modern collaboration technologies and enterprise endpoint management security. Working closely with Pre-Sales, Architects, PMO, Capability and Customer Experience teams, you will create strong alignment from solution design through to delivery and ongoing service excellence. You will also partner with leaders across Future Workspace managed services and service delivery to align practice standards, tooling and ways of working. If you are a commercially aware technology leader who combines technical depth with strong people leadership, then this is the role for you. This is an exciting opportunity to shape a broad technology practice, develop high-performing teams, and improve outcomes for our customers.

Key Accountabilities

• Lead and develop a high-performing Future Workspace team, driving capability, engagement and customer outcomes.
• Provide technical leadership across Microsoft 365, identify collaboration, endpoint management and modern workplace security technologies, ensuring solutions are delivered to best-practice standards.
• Oversea the successful delivery of PS and MS engagements, providing governance, quality assurance and technical oversight throughout the customer lifecycle.
• Drive operational excellence through effective resource planning, team utilisation, service performance management and continuous improvement initiatives.
• Act as a senior escalation point for complex technical challenges while fostering a culture of collaboration, accountability and technical excellence.
• Mentor and develop Technical Leads, Consultants and Engineer, supporting career growth and building future capability across the practice.
• Maintain awareness of emerging workplace, identity and security technologies, helping shape the evolution of Logicalis' Future Workspace services.

Experience & Qualifications

Proven experience leading engineering, consulting or technical delivery teams within a technology services, systems integrator or managed services environment. Strong technical expertise across Microsoft 365, identity management, collaboration platforms, endpoint management and modern workplace security solutions. Experience delivering customer outcomes across both project and managed services environments, balancing technical excellence with commercial and operational objectives. Strong understanding of security, governance and compliance principles across modern workplace and identity technologies. Demonstrated success managing operational performance, resource planning, utilisation and service delivery outcomes. Excellent stakeholder management skills with the ability to influence and collaborate across sales, delivery, technical and leadership teams. Experience with technologies such as Microsoft 365, Entra ID, Active Directory, Intone, Defender, Ivanti and related workplace security and management platforms. Relevant Microsoft or vendor certifications will be highly regarded. Most importantly, you are Confident, Capable, Curious and Customer Obsessed. Being Confident means presenting your perspective and being comfortable admitting when you do not yet have the answer. Being Capable means bringing the skills needed to succeed while remaining open to learning. Being Curious means questioning the status quo, seeking knowledge and continually looking for better outcomes. Being Customer Obsessed means placing the customer at the heart of every decision, action and strategy.

Why Join Us?

• Equal Paid Parental Leave for all primary and secondary carers.
• Flexible and Focused Ways of Working that empower you to structure your work in a way that best suits you while supporting our customers, people and the planet.
• Employee Assistance Program, providing employees and their immediate families with confidential access to a wide range of counselling and professional support services.
• Purchased Leave options, allowing you to buy up to 10 additional days of annual leave each year to help you balance life’s priorities.
• Novated Leasing and Salary Sacrificing options to make your salary work harder for you.
• Diversity, Equity and Inclusion Commitment which places Inclusion as a strategic priority for Logicalis Australia, with investment across DEI programs to foster a workplace culture built on accountability, respect and zero tolerance for exclusionary behaviours.
• Logicalis Learning Space, our Udemy-powered platform, providing unlimited access to thousands of courses to help you develop new skills, enhance your expertise and drive your professional growth at your own pace.
• Investment in Leadership and Career Growth. Logicalis is a place where we see our people as the most valued Architects of Change. Our people progress from Helpdesk to Cloud Engineering, from Sales to Management, and from Operations to Senior Leadership. Here, ideas turn into action. You can make a plan, see it through and genuinely shape your own professional success.

About Us

At Logicalis Australia, we are not just changing the game, we are driving the future of technology. As the Architects of Change™, our mission is clear: to become the leading technology services provider and employer in the Australia and New Zealand (ANZ) region. By combining our global expertise and local insight, we position ourselves as a technology powerhouse, ready to capture growth opportunities across APAC and deliver exceptional service to our customers. You will be part of a dynamic team of 7,000 plus innovators, collaborating across 30 territories with over 10,000 clients from diverse industries. Every project presents a unique opportunity to make a tangible impact, empowering businesses to thrive in today’s fast-paced digital landscape. With services that drive transformation and scalability such as cloud, connectivity, collaboration and security, you will help optimise operations and enable teams to reach new heights. As a global leader, our managed services provide real-time insights into clients’ digital ecosystems, 24 hours a day, 7 days a week. We are proud to be Great Place to Work® Certified for 2025 and 2026, a recognition that reflects our people-first culture and our commitment to fostering an inclusive, empowering and growth-oriented environment. Join us on this exciting journey and let us shape the future of technology together. Logicalis is an international solutions provider of digital services currently accelerating the digital transformation of its 10,000 customers around the world. Through a globally connected network of specialist hubs, sector-leading experts (in education, financial services, government, healthcare, manufacturing, professional services, retail and telecommunications) and strategic partnerships (including Cisco, Microsoft, HPE, IBM, NetApp, Oracle, ServiceNow, and VMware), Logicalis has more than 6,500 employees focused on understanding customer priorities and enhancing their experience. As Architects of ChangeTM, Logicalis’ focus is to design, support, and execute customers’ digital transformation by bringing together their vision with its technological expertise and industry insights. The company, through its deep knowledge in key IT industry drivers such as Security, Cloud, Data Management and IoT, can address customer priorities such as revenue and business growth, operational efficiency, innovation, risk and compliance, data governance and sustainability. Logicalis Group, with annual revenues of $ 1.5 billion annually, maintains operations in Europe, North America, Latin America, Asia Pacific and Africa and is part of Datatec Group, which is listed on the Johannesburg Stock Exchange (JSE:DTC), with revenues of more than $ 4.1 Billion.