Technology Manager - Future Workspace

All Jobs bv; Melbourne, Sydney; Hybrid; AUD 170,000 - 210,000; Full time

Job summary

Logicalis Australia is seeking an experienced Technology Manager - Future Workspace to lead the delivery and capability of our Future Workspace team. Based in Melbourne or Sydney, the role offers a flexible hybrid model to balance remote work with in-person collaboration.

You will oversee Technical Leads, Consultants and Engineers across identity, collaboration, endpoint management and workplace security, ensuring high-quality solutions from design through delivery and ongoing service excellence.

Qualifications

• Proven experience leading engineering/consulting or technical delivery teams.
• Strong expertise in Microsoft 365 and identity management.
• Experience delivering outcomes in project and managed services.
• Solid understanding of security, governance and compliance.
• Proven ability to manage operational performance, planning and service delivery.
• Excellent stakeholder management across multiple teams.

Responsibilities

• Lead and develop a high-performing Future Workspace team.
• Provide technical leadership across M365, identity, collaboration, endpoint management, and security.
• Oversee delivery of engagements with governance and quality assurance.
• Drive capacity planning, utilisation and continuous improvement.
• Act as escalation point for complex technical challenges; promote collaboration.

Skills

Leadership

Microsoft 365

Identity management

Collaboration platforms

Endpoint management

Security & compliance

Stakeholder management

Vendor certifications

Education

Industry certifications (Microsoft, etc.)

Tools

Intune

Entra ID

Active Directory

Defender

Ivanti

Job description

The Role

Logicalis Australia is seeking an experienced Technology Manager - Future Workspace to lead the delivery, performance and capability of our PS Future Workspace team consulting and engineering team. Based in either Melbourne or Sydney, this role offers a flexible working model that supports productive remote work and in-person collaboration.

Reporting to the Delivery Manager - Future Workspace, you will lead Technical Leads, Consultants, and Engineers across identity, collaboration, virtual workspace, endpoint management and modern secure workspace services. You will be responsible for ensuring the consistent delivery of high-quality solutions across Microsoft 365, identity platforms, modern collaboration technologies and enterprise endpoint management security.

Working closely with Pre-Sales, Architects, PMO, Capability and Customer Experience teams, you will create strong alignment from solution design through to delivery and ongoing service excellence. You will also partner with leaders across Future Workspace managed services and service delivery to align practice standards, tooling and ways of working.

If you are a commercially aware technology leader who combines technical depth with strong people leadership, then this is the role for you. This is an exciting opportunity to shape a broad technology practice, develop high-performing teams, and improve outcomes for our customers.

Key Accountabilities

• Lead and develop a high-performing Future Workspace team, driving capability, engagement and customer outcomes.
• Provide technical leadership across Microsoft 365, identify collaboration, endpoint management and modern workplace security technologies, ensuring solutions are delivered to best-practice standards.
• Oversea the successful delivery of PS and MS engagements, providing governance, quality assurance and technical oversight throughout the customer lifecycle.
• Drive operational excellence through effective resource planning, team utilisation, service performance management and continuous improvement initiatives.
• Act as a senior escalation point for complex technical challenges while fostering a culture of collaboration, accountability and technical excellence.
• Mentor and develop Technical Leads, Consultants and Engineer, supporting career growth and building future capability across the practice.
• Maintain awareness of emerging workplace, identity and security technologies, helping shape the evolution of Logicalis Future Workspace services.

Experience & Qualifications

• Proven experience leading engineering, consulting or technical delivery teams within a technology services, systems integrator or managed services environment.
• Strong technical expertise across Microsoft 365, identity management, collaboration platforms, endpoint management and modern workplace security solutions.
• Experience delivering customer outcomes across both project and managed services environments, balancing technical excellence with commercial and operational objectives.
• Strong understanding of security, governance and compliance principles across modern workplace and identity technologies.
• Demonstrated success managing operational performance, resource planning, utilisation and service delivery outcomes.
• Excellent stakeholder management skills with the ability to influence and collaborate across sales, delivery, technical and leadership teams.
• Experience with technologies such as Microsoft 365, Entra ID, Active Directory, Intone, Defender, Ivanti and related workplace security and management platforms.
• Relevant Microsoft or vendor certifications will be highly regarded.

Most importantly, you are Confident, Capable, Curious and Customer Obsessed.

#AUS

Why Join Us?

Our promise to our employees, Belong, Grow and Thrive is our commitment to creating an environment that is inclusive to all, supports your professional and personal development, and offers an environment where you can do life and work the way it works for you.

Here is how our benefits help you:

• Equal Paid Parental Leave for all primary and secondary carers.
• Flexible and Focused Ways of Working that empower you to structure your work in a way that best suits you while supporting our customers, people and the planet.
• Employee Assistance Program, providing employees and their immediate families with confidential access to a wide range of counselling and professional support services.
• Purchased Leave options, allowing you to buy up to 10 additional days of annual leave each year to help you balance life’s priorities.
• Novated Leasing and Salary Sacrificing options to make your salary work harder for you.
• Diversity, Equity and Inclusion Commitment which places Inclusion as a strategic priority for Logicalis Australia, with investment across DEI programs to foster a workplace culture built on accountability, respect and zero tolerance for exclusionary behaviours.
• Logicalis Learning Space, our Udemy-powered platform, providing unlimited access to thousands of courses to help you develop new skills, enhance your expertise and drive your professional growth at your own pace.
• Investment in Leadership and Career Growth. Logicalis is a place where we see our people as the most valued Architects of Change. Our people progress from Helpdesk to Cloud Engineering, from Sales to Management, and from Operations to Senior Leadership. Here, ideas turn into action. You can make a plan, see it through and genuinely shape your own professional success.

About Us

At Logicalis Australia, we are not just changing the game, we are driving the future of technology.

As the Architects of Change, our mission is clear: to become the leading technology services provider and employer in the Australia and New Zealand (ANZ) region.

By combining our global expertise and local insight, we position ourselves as a technology powerhouse, ready to capture growth opportunities across APAC and deliver exceptional service to our customers.

You will be part of a dynamic team of 7,000 plus innovators, collaborating across 30 territories with over 10,000 clients from diverse industries. Every project presents a unique opportunity to make a tangible impact, empowering businesses to thrive in today’s fast-paced digital landscape. With services that drive transformation and scalability such as cloud, connectivity, collaboration and security, you will help optimise operations and enable teams to reach new heights.

As a global leader, our managed services provide real-time insights into clients’ digital ecosystems, 24 hours a day, 7 days a week.

We are proud to be Great Place to Work Certified for 2025 and 2026, a recognition that reflects our people-first culture and our commitment to fostering an inclusive, empowering and growth-oriented environment.

Join us on this exciting journey and let us shape the future of technology together.