Technology Lead | Microsoft Technologies | Dynamics CRM

Ampstek

City of Melbourne

On-site

AUD 110,000 - 160,000

Full time

2 days ago

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Job summary

Ampstek is seeking an experienced Microsoft Dynamics 365 CRM developer to design, customize, and extend Dynamics 365 solutions across Sales, Customer Service, and Field Service.

You will build plugins, workflows, forms, dashboards, and security roles; integrate with external systems via REST/XML; and participate in design, development, testing, and deployment with a strong focus on performance and security.

Qualifications

Experience designing, developing, and customizing Microsoft Dynamics 365 CRM solutions.
Experience building plugins, workflows, actions, and business process flows.
Proficiency with REST APIs, Web APIs, Azure services, and .NET technologies.
Strong knowledge of Power Platform (Power Apps, Power Automate, Dataverse).
Experience with CRM security models and deployment best practices.

Responsibilities

Design, develop, and customize Microsoft Dynamics 365 CRM solutions.
Develop and maintain plugins, custom workflows, custom actions, and business process flows.
Create and customize forms, entities, views, dashboards, and security roles.
Build integrations with external systems using REST APIs, Web APIs, Azure Services, and .NET technologies.
Develop Power Automate flows and Power Apps solutions.
Work with Azure Functions, Logic Apps, Service Bus, and API Management for integrations.
Participate in requirements gathering, solution design, development, testing, and deployment.
Troubleshoot and resolve application issues and performance bottlenecks.
Collaborate with business analysts, solution architects, and stakeholders.
Follow best practices for CRM development, security, and deployment.

Education

Bachelor's Degree

Tools

Microsoft Dynamics 365

Customizations and Configurations

Plugins, Custom Workflow Activities

Business Rules and Business Process Flows

Ribbon Workbench / Command Bar Customization

CRM Security Model

HTML5, CSS3

Dynamics 365 SDK

Web API and OData

Power Platform

Power Apps

Power Automate

Dataverse

Power Platform Administration

Integration Technologies

REST/SOAP APIs

Logic Apps

Service Bus

SSIS

Job description

Experience with Dynamics 365 Sales, Customer Service, or Field Service modules.

Experience with Copilot Studio and AI Builder.

Experience in enterprise-scale CRM implementations.

Detailed Job Description

Key Responsibilities

Design, develop, and customize Microsoft Dynamics 365 CRM solutions.
Develop and maintain plugins, custom workflows, custom actions, and business process flows.
Create and customize forms, entities, views, dashboards, and security roles.
Build integrations with external systems using REST APIs, Web APIs, Azure Services, and .NET technologies.
Develop Power Automate flows and Power Apps solutions.
Work with Azure Functions, Logic Apps, Service Bus, and API Management for integrations.
Participate in requirements gathering, solution design, development, testing, and deployment.
Troubleshoot and resolve application issues and performance bottlenecks.
Collaborate with business analysts, solution architects, and stakeholders.
Follow best practices for CRM development, security, and deployment.

Required Technical Skills