Technology & Digital Lead

Gold Coast Events Management Ltd; Gold Coast City; On-site; AUD 150,000 - 190,000; Full time

Benefits offered by this job

Professional development

Leadership opportunities

Job summary

EMQ, part of Tourism and Events Queensland, seeks a technology leader to drive strategy, systems and digital platforms for major events across Queensland's coast. You will oversee CRM, registration technology, cyber security and vendor relationships while delivering business improvement and digital transformation across the organisation.

Reporting to the CFO, the role offers a high-visibility, collaborative environment and the chance to influence technology decisions for nationally and

Qualifications

• Minimum 5+ years' experience in technology leadership and digital transformation.
• Strong understanding of cloud platforms and cyber security.
• Experience delivering technology projects and business improvements.
• Proven vendor management and external partner relationships.
• Industry certifications such as ITIL, PRINCE2, PMP, Agile or Cyber Security are highly regarded.

Responsibilities

• Develop and implement EMQ's technology strategy and roadmap.
• Lead business improvement, systems enhancement and digital transformation initiatives.
• Oversee critical platforms including CRM systems, registration technology and digital integrations.
• Oversee technology vendors and service providers, ensuring service levels are achieved.
• Drive cyber security, governance and business continuity initiatives.
• Partner with business leaders to identify technology opportunities that improve operational efficiency and customer experience.
• Lead technology projects from business case development through to implementation.
• Monitor emerging technologies and recommend innovative solutions that support organisational growth.

Skills

Technology leadership

Digital transformation

Vendor management

Stakeholder engagement

Cyber security

Cloud platforms

IT project management

Business systems

ITIL

PRINCE2 / PMP (Agile)

Education

Bachelor's degree in IT / Computing

Tools

CRM systems

Registration technology

Cyber security tools

Job description

Gold Coast Events Management Ltd – Southport QLD

Events Management Queensland (EMQ) is a leading event management company and a subsidiary of Tourism and Events Queensland (TEQ).

Our team delivers world-class mass participation sporting events that drive tourism, generate significant economic impact and showcase Queensland on the national and international stage. Our portfolio includes the Transurban Bridge to Brisbane, ASICS Gold Coast Marathon, T100 Triathlon World Tour Gold Coast, Toowoomba Wellcamp Airport Running Festival and the Pan Pacific Masters Games.

Every event we deliver is focused on creating exceptional participant experiences while generating lasting benefits for Queensland communities.

THE OPPORTUNITY

Reporting to the Chief Financial Officer, drive EMQ technology strategy, systems, digital platforms and business improvement initiatives.

KEY RESPONSIBILITIES

• Develop and implement EMQ's technology strategy and roadmap.
• Lead business improvement, systems enhancement and digital transformation initiatives.
• Lead critical business platforms including CRM systems, websites, registration technology and digital integrations.
• Oversee technology vendors and service providers, ensuring service levels are achieved.
• Drive cyber security, governance and business continuity initiatives.
• Partner with business leaders to identify technology opportunities that improve operational efficiency and customer experience.
• Lead technology projects from business case development through to implementation.
• Monitor emerging technologies and recommend innovative solutions that support organisational growth.

ABOUT YOU

To be successful in this role, you will bring:

• Qualifications in Information Technology, Business Information Systems, Computer Science, Project Management or a related discipline.
• Minimum 5+ years' experience in technology leadership, digital transformation, business systems or IT project management.
• Proven experience delivering technology projects and business improvement initiatives.
• Strong understanding of cloud-based platforms, cyber security, integrations and business applications.
• Experience managing external technology providers and vendor relationships.
• Strong stakeholder engagement and business partnering capabilities.
• Industry certifications such as ITIL, PRINCE2, PMP, Agile, Microsoft Certifications or Cyber Security qualifications will be highly regarded.
• Ability to translate technical concepts into practical business outcomes.

WHY JOIN EMQ?

• Join a passionate and collaborative team delivering some of Queensland's most recognised sporting events while making a genuine impact behind the scenes.
• Working on nationally and internationally recognised events.
• A collaborative, supportive and high-performing team culture.
• The opportunity to influence strategic business decisions.
• Diverse and meaningful work where no two days are the same.
• Professional development and leadership opportunities.