Technology Change and Communications Consultant (12-month) - Syd or Melb

Mallesons; Sydney; On-site; AUD 120,000 - 150,000; Full time

Benefits offered by this job

Parental leave

Flexible start

Offices in Sydney & Melbourne

Job summary

Mallesons seeks a Technology Change and Communications Consultant (12 months) to lead change enablement across our technology initiatives from Sydney or Melbourne. You will craft adoption strategies, develop communications, and partner with a wide range of stakeholders to maximise uptake of new tools and processes.

You will work with Microsoft 365, AI features, and related platforms, translating complex tech changes into clear messages for diverse audiences and ensuring successful delivery

Qualifications

• Bachelor's degree in a relevant field (communications, business, technology or change management).
• Qualifications in change management, communications and workplace training and assessment or equivalent (desirable).
• Experience delivering change management for technology projects.

Responsibilities

• Develop and deliver change management strategies for technology projects.
• Prepare and deliver effective written and audiovisual communications.
• Collaborate with technology teams and external partners to enable adoption of new tools.

Skills

Change management

Communication

Microsoft 365

Canva

Jira

Confluence

Articulate

UX design

Education

Bachelor's degree

Change management qualification

Tools

Microsoft 365

Job description

Technology Change and Communications Consultant (12-month) - Syd or Melb

• 12-month parental leave - Flexibility for immediate start
• Be the "change enabler" - a pivotal role in our highly regarded Technology Change and Communications team
• Talented change management and communications specialists with an interest in tech will thrive in this hands‑on role covering all Mallesons locations
• Help our people transform the way they work as they harness the benefits of rapidly evolving technologies - drive change and innovation

Who are we?

We are Mallesons. The top‑tier independent firm from Australia, a full‑service firm trusted on the most complex and consequential matters across our region and around the world. We've been part of Australia's story for almost 200 years and acknowledge Aboriginal and Torres Strait Islander peoples as the traditional owners and custodians of these lands and waters.

Our independence gives us the flexibility to combine our extensive top tier full‑service capability with the best advisers in every market. With deep expertise, collective judgment and genuine collaboration, we cut through complexity so our clients can move forward with confidence and make more happen.

As part of our pivotal wider Technology team, with over 100 nationally, you will be valued and respected.

With flexibility to be based in the Sydney or Melbourne CBD offices, reporting to the Head of Technology Change and Communications, you will join the team that manages technology learning, change management and communications for Mallesons.

This role is crucial in ensuring our people successfully embrace and harness technology as we continue to enhance Mallesons' technology tools, platforms and processes.

With specific expertise in Microsoft 365 tools, generative AI (including Microsoft Copilot), and other core technologies, you will develop and deliver technology adoption strategies to enhance digital literacy and streamline business processes.

The role will provide communications and change management expertise and support for high‑priority technology projects and broader technology‑focused strategic communications. Examples of projects include the adoption and ongoing use of generative AI solutions, particularly Microsoft Copilot, and Microsoft 365 applications, the uplift of finance systems, knowledge and data programs and the day‑to‑day enhancement of digital literacy across the firm.

In this role, you will have the opportunity to work closely with members of the Technology team, external vendors and implementation partners, and a wide variety of stakeholders to develop and execute change management strategies, prepare and deliver effective communications (written and audio visual), and ensure smooth adoption of technology change within the organisation.

About You

Joining Mallesons means becoming part of a high performance, high expectations culture that values innovation, collaboration, and excellence.

This is a hands‑on role that will suit a dynamic individual with an innovative mindset and one that will value your agility, ability to adapt and tailor approaches and your enjoyment working in a fast‑paced environment.

Bridging the gap between technical and non‑technical, you will have a natural ability to make the complex simple. With many technology programs and shorter projects in the pipeline, and with Gen AI driving the pace of change, you will be at ease in this space and bring:

• Proven experience developing and implementing change strategies within technology projects
• Ability to analyse and understand the impact of changes on individuals and the organisation
• Sound knowledge of change management methodologies and best practices within technology projects
• Exceptional written and verbal communication, including with technology‑related information
• Proficiency in tailoring communication to various audiences and communications platforms
• Ability to present complex technical information in a concise and understandable manner
• Highly developed skills in the use of Mallesons' core software applications, especially Microsoft applications (eg Teams, Word, Excel, PowerPoint)
• Skills and experience using Canva, Jira, Confluence, Articulate and related design and project management tools (desirable)
• Knowledge of best practice in user experience design including experience with designing and producing on-brand and engaging multimedia materials (eg videos, e‑learns, online content)
• Bachelor's degree in a relevant field - communications, business, technology or change management
• Qualifications in change management, communications and workplace training and assessment or equivalent (desirable)

Why work with us?

We build careers that go everywhere. Mallesons is a special place to work where anything is possible, ambitions are limitless and diversity and inclusion play an important role. It's a place where you will collaborate with exceptional colleagues and clients, where you will sharpen your edge and support others to do the same, where you will make a difference you can be proud of. You will have access to a suite of wellbeing initiatives, benefits, policies and process that will support you to achieve your career goals.

Together we learn. Together we master. Together we lead.

Diversity and Inclusion

Mallesons is an equal opportunity employer and is committed to diversity and inclusion. We encourage applications from Aboriginal and Torres Strait Islander peoples, and people from diverse backgrounds. We welcome, value, support and harness the positive benefits that people's different life experiences bring, especially as they relate to gender, sexual identity, culture, faith, disability and life stages.

If you are unsure if you meet all criteria for this role, but have a passion for delivering high quality work, developing your skills and realising your full potential, then we encourage you and have a further conversation about how you could fit at Mallesons.