Technician - Supporting Hand

Downer; City of Melbourne; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Permanent full-time role

Training & Tickets

Great team environment

Job security

Competitive rates

Job summary

Downer is seeking a dedicated Supporting Hand in the Melbourne area to support maintenance across the South East Water network. This role involves working outdoors, operating equipment, and joining a crew to keep essential water services running.

You’ll participate in 24/7 on-call duties, weekend/holiday shifts, and on-site safety practices while performing repairs and preventive tasks with a capable team. A permanent full‑time position with on-site work in Dandenong South, offering training,

Qualifications

• Experience in sewer maintenance or wastewater services.
• Ability to operate high‑pressure jetting equipment and vacuum systems.
• Experience with hydro excavation and confined space work is valued.
• Strong safety mindset and attention to quality.

Responsibilities

• Carry out planned and reactive maintenance across SE Water assets.
• Assist with repairs to water mains, services, valves and hydrants.
• Respond to emergency repairs and customer faults across the network.
• Complete excavation, reinstatement and site clean-up activities.
• Record completed works and job details electronically.
• Follow safety, quality and environmental requirements.

Skills

Sewer maintenance

Jetting equipment

Hydro excavation

Safety focus

Team collaboration

Tools

Jet/vac trucks

Job description

Join a great crew keeping South East Water running. Secure full-time work, strong rates and career growth.

At Downer we plan, create and sustain. Downer is the leading provider of integrated services in Australia and New Zealand. Through trusted relationships and world leading insight we work closely with our customers to design, build and sustain assets, infrastructure, and facilities.

WHAT WE OFFER

• Permanent Full-Time Role - Secure, long-term work with one of Australia's leading infrastructure companies.
• Competitive EBA Rates - Plus penalties, allowances and overtime opportunities.
• Variety Every Day - No two days are the same, working across the South East Water network.
• Training & Tickets - Ongoing training and support to help you build your skills and advance your career.
• Great Team Environment - Work with experienced crews who look out for each other and get the job done safely.
• Job Security - Essential services work supporting critical water infrastructure across the community.

THE OPPORTUNITY

We're looking for a Supporting Hand to join our team based in Dandenong South, working across the South East Water network.

This is a hands‑on role for someone who enjoys working outdoors, operating equipment and being part of a crew that keeps essential water services running. You'll work alongside experienced operators and technicians carrying out maintenance, repairs and emergency response work across the network.

Operating within a 24/7 maintenance contract, you'll be part of a team that responds to water main bursts, leaks, customer faults and planned maintenance activities. If you enjoy practical work, problem‑solving and making a real difference in the community, this could be the role for you.

A typical day starts with a crew pre‑start and vehicle checks before heading out to site. From there, you'll assist with excavation, maintenance and repairs, operate plant and equipment, help maintain safe work sites and complete job records electronically.

This role requires flexibility to work rotating day and afternoon shifts, along with participation in an on‑call roster to support emergency response and after‑hours works.

KEY RESPONSIBILITIES

• Carry out planned and reactive maintenance across South East Water assets.
• Assist with repairs to water mains, services, valves and hydrants.
• Respond to emergency repairs and customer faults across the network.
• Complete excavation, reinstatement and site clean‑up activities.
• Safely operate tools, equipment and plant.
• Record completed works, photos and job details using electronic systems.
• Follow all safety, quality and environmental requirements.
• Work closely with your crew to deliver quality outcomes for customers.

ABOUT YOU

• Experience in sewer maintenance, wastewater services or drainage operations.
• Skilled in operating high‑pressure jetting equipment, vacuum systems and combination jet/vac trucks.
• Experience with hydro excavation, NDD, wet well cleaning, PCB cleaning and confined space work is highly regarded.
• Strong focus on safety and doing the job right first time.
• Reliable, hardworking and able to work well within a team environment.
• Comfortable working outdoors in varying conditions.
• Good problem‑solving skills and ability to work independently when required.
• Willingness to work shifts, weekends, public holidays and participate in an on‑call roster.

ABOUT ENERGY & UTILITIES

At Downer, we help keep essential services running for communities across Australia and New Zealand. Our teams design, build, operate and maintain critical infrastructure across the water, power, telecommunications and industrial sectors.

With strong local crews, industry‑leading expertise and a commitment to safety, we're proud to deliver the services communities rely on every day.

If you're looking for stable work, a great crew and the chance to build a long‑term career in the water industry, we'd love to hear from you.