Technician – Road Service.

United Forklift and Access Solutions; Cairns Regional; On-site; AUD 85,000 - 110,000; Full time

Benefits offered by this job

5 weeks leave

9-day fortnight

Overtime available

United Rewards

EAP

Annual salary reviews

Onsite parking

Uniforms

Job summary

United Forklift and Access Solutions in Cairns seeks a skilled Technician – Road Service to deliver high-quality on-site service and repair support for forklift and lifting equipment. The role requires strong mechanical skills, attention to detail, and the ability to travel to customer sites while maintaining safety and quality.

You will enjoy 5 weeks leave, a flexible 9-day fortnight, overtime opportunities, service apps, and a supportive team environment.

Qualifications

• Trade qualification as Automotive, Mobile Plant Mechanic, or Heavy Diesel Mechanic is essential.
• Strong experience with heavy diesel or large-scale mobile equipment.
• Solid mechanical aptitude with diagnostic and fault-finding skills.
• Excellent communication and customer service skills.

Responsibilities

• Service, repair and maintain customer forklifts and lifting equipment on-site.
• Carry out planned maintenance, inspections and diagnostic testing.
• Perform equipment overhauls, modifications and assist with new machine assembly.
• Troubleshoot mechanical faults and complete repairs per industry standards.
• Respond to breakdowns with timely mobile service to minimise downtime.
• Work across various customer sites and adapt to environments.
• Maintain accurate service records and complete required documentation.
• Ensure all work complies with safety and company procedures.

Skills

Mechanical aptitude

Diagnostic skills

Communication skills

Travel willingness

Education

Trade qualification: Automotive/Mobile Plant/Heavy Diesel

Job description

We are looking for a skilled and motivated Technician – Road Service to join our team at our Cairns branch and deliver high-quality on-site service and repair support across a range of forklift and lifting equipment. This hands‑on role requires strong mechanical skills, attention to detail, and the ability to work independently while travelling to customer sites. You will play a key role in ensuring equipment is maintained, repaired, and operating safely and efficiently across a variety of environments.

In return, you’ll enjoy great benefits , including 5 weeks of leave* and the option of a flexible 9-day fortnight. You’ll also have the opportunity to earn additional income through overtime and a 24-hour call roster, along with access to a service tablet, mobile, and dedicated service app that connects you directly to our branch support team. If you enjoy variety, autonomy, and working in a supportive team environment, we’d love to hear from you!

Key Responsibilities.

In this role you will be responsible for the following.

• Service, repair, and maintain customer forklifts and lifting equipment (up to 7.0T for light equipment and 10.0T+ for heavy equipment) at various on-site locations including trusted, reliable brands like Caterpillar Lift Trucks, Konecranes, and Haulotte.
• Carry out planned maintenance, inspections, and diagnostic testing to ensure equipment reliability and safety.
• Perform equipment overhauls, modifications, and assist with new machine assembly as required.
• Troubleshoot mechanical faults and complete repairs in line with industry standards and best practices.
• Respond to breakdowns and provide timely mobile service support to minimise equipment downtime.
• Work across a variety of customer sites, adapting to different environments and operational requirements.
• Maintain accurate service records and complete all required documentation for each job.
• Ensure all work is carried out safely and in compliance with company procedures and customer expectations.

Qualifications and Experience.

The successful candidate will ideally have the following qualifications and experience.

• Trade qualification as an Automotive, Mobile Plant Mechanic, or Heavy Diesel Mechanic is essential.
• Strong experience working with heavy diesel or large-scale mobile equipment.
• Solid mechanical aptitude with strong diagnostic and fault-finding skills.
• Excellent communication and customer service skills with a professional approach.
• Electrical and hydraulic experience is highly desirable.
• Ability to work independently while maintaining high safety and quality standards.
• Strong problem-solving skills with a practical, hands‑on approach.
• Willingness to travel to customer sites as part of daily work requirements.

At United we encourage a flexible and healthy work-life balance for all our employees. Join United today and enjoy:

• 5 days anniversary leave on top of your 4 weeks.
• Flexibility to work with a monthly day off or a 9-day fortnight if you choose.
• Career Growth: Training, development, and opportunities to advance.
• Great Perks: United Rewards = employee discounts you’ll actually use.
• Strong & Stable: Be part of a national company with a proven track record.

This means more time to focus on the things that make you happy, or as we like to say, More time for U!

Other benefits.

You will also enjoy the following benefits.

• Access to United Rewards program.
• Access to Employee Assistance Program (EAP).
• Employee referral program.
• Annual salary reviews.
• United uniforms.
• Onsite parking.

So Why Work For United?

Work in State of the Art Workshop Facilities.

Our large and modern workshop facilities are equipped with the latest equipment and technology, including spray booths, welding bays, overhead cranes, parts store and everything you need to get the job done.

Drive Around in Modern Vehicles.

Our national service fleet are some of the most modern vehicles in the industry. These fully self-contained vehicles with generators, high pressure air compressors and parts stock holding, will ensure you have the very best equipment available to service anywhere.

Work with the Best Equipment.

Our service team are provided with the latest service technology, including specialty tooling and all the software and diagnostic equipment needed to service today's most modern equipment.

We Train & Support You.

You will receive ongoing training to work on our extensive range of equipment from world renowned brands. You will also be supported by a professional team that will help you succeed and grow.

Dedicated Service App.

United’s Service App will provide you with all the information you need including your daily service schedule. Use the app to complete your services and communicate with United’s dedicated local branch service centre.

Flexibility to Suit Your Needs.

Don't like working a typical 8am-5pm week? You'll have the option of working a flexible 9-day fortnight. Plus, overtime is paid. This means more time to focus on the things that make you happy.

Fully Equipped Vehicle.

A fully equipped vehicle is provided to support your day-too-day work.

Top Rates in the Industry.

Pay rates are aligned with industry standards and your level of experience.

Wide Range of Equipment.

You'll work with a broad range of equipment across different job types.

Overtime Available.

Opportunities for overtime are available to help you increase your earnings.

Start the conversation with our United Equipment Sales Team and we'll help you find the right equipment for the job.