Technical & Support Services Manager

Skytek Pty Ltd; Cairns Regional; On-site; AUD 110,000 - 160,000; Full time

Job summary

Skytek Pty Ltd, a leading MRO in Cairns, seeks an experienced Technical & Support Services Manager to lead Technical Services and Stores & Logistics, ensuring safe, compliant aircraft maintenance operations and customer programs.

Reporting to the CEO, you will drive maintenance planning, records, engineering support, supplier management and continuous improvement while mentoring teams and coordinating with customers and CASA compliance.

Qualifications

• Relevant aviation maintenance, engineering or technical qualification.
• Diploma or at least 3 years of relevant experience.
• Leadership experience in aviation maintenance or MRO environments.
• Knowledge of CASA regulatory requirements and Part 145 operations.
• Experience in stores, logistics or aviation inventory management is advantageous.
• Strong communication and stakeholder management skills.

Responsibilities

• Lead and manage Technical Services and Stores & Logistics functions.
• Oversee maintenance planning, technical records, engineering support, reliability programs and airworthiness data.
• Ensure maintenance work scopes and technical documentation are controlled and communicated.
• Coordinate procurement, receipt, storage, traceability and issue of parts and consumables.
• Ensure resources and information are available to meet schedules.
• Act as technical interface between customers and Skytek's maintenance operations.
• Coordinate customer approvals for AMRs and scope variations.
• Support customer communications, quotations and maintenance project updates.
• Ensure CASA, Part 145, MOE, QMS and WHS compliance.
• Support audits and continuous improvement initiatives.
• Lead, mentor and manage Technical Services and Stores & Logistics personnel.

Skills

Leadership

Aviation maintenance

Stakeholder management

Planning & scheduling

Negotiation

Education

Aviation maintenance qualification

Diploma or higher

Job description

Skytek Pty Ltd (associated entity of Aerlink Pty Ltd) is a leading maintenance, repair and overhaul organisation (MRO), specialising in fixed and rotary wing aircraft. We are seeking an experienced Technical & Support Services Manager to join our growing team in Cairns, QLD.

Reporting to the Chief Executive Officer / Accountable Manager, you will lead Skytek's Technical Services and Stores & Logistics functions, supporting the safe, compliant and efficient delivery of aircraft maintenance operations and customer programs.

Key Responsibilities

• Lead and manage the Technical Services and Stores & Logistics functions
• Oversee maintenance planning, technical records, engineering support, reliability programs and airworthiness data
• Ensure maintenance work scopes and technical documentation are accurately controlled and communicated
• Coordinate the procurement, receipt, storage, traceability and issue of aircraft parts, materials, tooling and consumables
• Ensure resources, materials and technical information are available to meet maintenance and production schedules
• Act as a key technical interface between customers and Skytek's maintenance operations
• Coordinate customer approvals for Additional Maintenance Requests (AMRs) and variations to work scope
• Support customer communications, quotations and maintenance project updates
• Ensure compliance with CASA, Part 145, MOE, Quality Management System and WHS requirements
• Support internal and external audits and continuous improvement initiatives
• Lead, mentor and manage Technical Services and Stores & Logistics personnel

Requirements

• Relevant aviation maintenance, engineering or technical qualification
• Relevant Diploma or at last 3 years of relevant experience
• Demonstrated leadership experience within an aviation maintenance or MRO environment
• Sound understanding of CASA regulatory requirements and Part 145 operations
• Strong knowledge of aircraft maintenance planning, technical records and/or engineering support
• Experience in Stores, Logistics or aviation inventory management will be highly regarded
• Strong customer relationship and stakeholder management skills
• Commercial awareness and project coordination experience
• Strong communication, planning, negotiation and problem-solving skills

Only shortlisted candidates will be notified