Technical & Support Services Manager

Skytek; Cairns Regional; On-site; AUD 150,000 - 190,000; Full time

Job summary

Skytek Pty Ltd is a leading MRO specialising in fixed and rotary wing aircraft. We seek an experienced Technical & Support Services Manager to join our Cairns team to lead Technical Services and Stores & Logistics, supporting safe and compliant maintenance operations.

You will report to the CEO and work to ensure resources, documentation and customer communications align with schedules, standards and regulatory requirements within a dynamic aviation environment.

Qualifications

• Aviation maintenance/engineering qualification is required.
• Diploma or at least 3 years of relevant experience.
• Experience in aviation MRO leadership.
• Solid CASA regulatory knowledge and Part 145 operations.
• Experience with stores, logistics or inventory management.
• Strong communication, planning and problem-solving skills.

Responsibilities

• Lead and manage the Technical Services and Stores & Logistics functions.
• Oversee maintenance planning, technical records, engineering support, reliability programs and airworthiness data.
• Ensure maintenance work scopes and technical documentation are accurately controlled and communicated.
• Coordinate procurement, receipt, storage, traceability and issue of aircraft parts, materials, tooling and consumables.
• Ensure resources and technical information are available to meet schedules.
• Act as key technical interface between customers and Skytek's maintenance operations.
• Coordinate customer approvals for AMRs and variations to work scope.
• Support customer communications, quotations and maintenance project updates.
• Ensure compliance with CASA, Part 145, MOE, QMS and WHS requirements.
• Support audits and continuous improvement initiatives.
• Lead, mentor and manage Technical Services and Stores & Logistics personnel.

Skills

Leadership experience

Stakeholder management

Project coordination

Communication skills

Problem solving

Education

Aviation qualification

Job description

Skytek Pty Ltd (associated entity of Aerlink Pty Ltd) is a leading maintenance, repair and overhaul organisation (MRO), specialising in fixed and rotary wing aircraft. We are seeking an experienced Technical & Support Services Manager to join our growing team in Cairns, QLD.

Reporting to the Chief Executive Officer / Accountable Manager, you will lead Skytek's Technical Services and Stores & Logistics functions, supporting the safe, compliant and efficient delivery of aircraft maintenance operations and customer programs.

Key Responsibilities:

• Lead and manage the Technical Services and Stores & Logistics functions
• Oversee maintenance planning, technical records, engineering support, reliability programs and airworthiness data
• Ensure maintenance work scopes and technical documentation are accurately controlled and communicated
• Coordinate the procurement, receipt, storage, traceability and issue of aircraft parts, materials, tooling and consumables
• Ensure resources, materials and technical information are available to meet maintenance and production schedules
• Act as a key technical interface between customers and Skytek's maintenance operations
• Coordinate customer approvals for Additional Maintenance Requests (AMRs) and variations to work scope
• Support customer communications, quotations and maintenance project updates
• Ensure compliance with CASA, Part 145, MOE, Quality Management System and WHS requirements
• Support internal and external audits and continuous improvement initiatives
• Lead, mentor and manage Technical Services and Stores & Logistics personnel

Requirements:

• Relevant aviation maintenance, engineering or technical qualification
• Relevant Diploma or at last 3 years of relevant experience
• Demonstrated leadership experience within an aviation maintenance or MRO environment
• Sound understanding of CASA regulatory requirements and Part 145 operations
• Strong knowledge of aircraft maintenance planning, technical records and/or engineering support
• Experience in Stores, Logistics or aviation inventory management will be highly regarded
• Strong customer relationship and stakeholder management skills
• Commercial awareness and project coordination experience
• Strong communication, planning, negotiation and problem-solving skills

Only shortlisted candidates will be notified