Technical Support Officer

Queensland Health; Cairns Regional; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Superannuation 12.75%

Leave loading 17.5%

Employee support services

Flexible leave options

Career development opportunities

Job summary

Queensland Health is seeking a biomedical technician to deliver technical services for electronic and mechanical health technology equipment. You will work with a team ensuring safety and effectiveness of devices, repairs, and planned maintenance to support patient care.

The role emphasizes collaboration with staff and external agencies, applying technical knowledge, and maintaining accurate records with strong focus on safety and ethical conduct.

Qualifications

• Effective communication with staff, clients and external agencies.
• Ability to gain/apply technical knowledge to service health tech equipment.
• Numeracy and literacy to process orders, documents and data entry.
• Ability to work as a team to achieve goals and objectives.
• Commitment to equity, safety and ethical practices in the workplace.

Responsibilities

• Deliver technical services including repairs and planned maintenance for health technology equipment.
• Support biomedical technicians in servicing and assisting with equipment.
• Liaise with staff and external agencies to ensure safe operation and compliance.

Skills

Communication

Teamwork

Numeracy

Technical knowledge

Computer skills

Job description

To be an integral part of a team delivering technical services including repairs, planned maintenance and other technology support services to ensure the safety and effectiveness of electronic and/or mechanical health technology equipment and systems.

The essential requirements for this role are;

• Ability to communicate and liaise effectively with staff, clients and external agencies.
• Ability to gain and apply technical knowledge and skills necessary to assist biomedical technicians to service and support a range of electronic and/or mechanical health technology equipment.
• Numeracy, literacy and computer skills to an adequate level to order and receive goods, process delivery documents, work orders and accurately enter information by keyboard into computer databases.
• Ability to work as a team member to achieve goals and objectives.
• Ability to actively participate in a working environment supporting quality human resource management practices including employment equity, anti-discrimination, occupational health and safety and ethical behaviour.

Why work with us?

Work alongside passionate professionals in a supportive and inclusive environment that values people and prioritises employee success and wellbeing. This includes

• 12.75% superannuation
• 17.5% leave loading
• Access to 24/7 confidential employee support providers and counsellors including for immediate family members
• Additional flexibility to support your work life balance including access to generous leave entitlements, such as purchased leave, domestic violence leave, reproductive health leave, cultural leave, study and examination leave.
• Career progression with more than 300 diverse career pathways and career support to take you further!
• Access to a variety of programs and initiatives to support training and career growth.
• Grow your skills through hands-on experience and access to internal training opportunities and additional financial and leave benefits for approved external training and development.

Our commitment to equity, diversity and inclusion

At Queensland Health, our work environment is inclusive and supportive, and we value our employees. We are an equal opportunity employer and encourage applications from people of all cultures, abilities and backgrounds.

Our commitment to cultural safety, equity, diversity and inclusion means we understand some people may need changes to the recruitment process. If you need support during the recruitment process, such as meeting with the panel virtually instead of in person, please reach out to the hiring manager. We value diverse candidates and your need for adjustments will not affect our hiring decisions.