NetCracker Professional

Infosys; Sydney; On-site; AUD 150,742 - 171,215; Full time

Job summary

A global leader in digital services is seeking a NetCracker Professional in Sydney. This role requires over 10 years of experience in architecting information systems, with expertise in NetCracker modules. You'll lead technology guidance and manage resources effectively while ensuring quality standards. Strong communication and customer focus are essential. Offering a competitive salary in a dynamic work environment.

Qualifications

• Experience with NetCracker modules including service inventory and service order management.
• Proven experience in analyzing performance issues and defining enterprise architecture.
• Strong understanding of CI/CD pipelines and agile environments.

Responsibilities

• Lead technology guidance throughout project life cycles.
• Manage resources on and off-shore from a tech perspective.
• Define and maintain software quality standards through reviews.

Skills

Configuration management

Network planning and designing

ITSM processes

Agile methodologies

Customer service focus

Docker

RDB engine

Performance issue analysis

Education

10+ years of experience in developing systems

Tools

NetCracker

Jenkin

Job description

Infosys Sydney, New South Wales, Australia

NetCracker Professional

Infosys Sydney, New South Wales, Australia

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Talent Acquisition Associate Lead- APAC at Infosys

About Infosys:

Infosys is a global leader in next-generation digital services and consulting. We enable clients in 56 countries to navigate their digital transformation. With over three decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

Visit www.infosys.com to see how Infosys (NYSE: INFY) can help your enterprise navigate your next.

Salary Range: 150742- 171215 AUD Annual Gross

Please Note:- The above salary range is only indicative and maybe subject to suitable enhancements, based on internal company processes

Short Description:

• Application development and maintenance manager for NetCracker and related applications
• Good understating of NetCracker modules Configuration management, DNR, Network planning and designing, Service inventory, service activation and service order management
• Good understanding of Net Cracker RDB engine and RDB light in terms of functional knowledge issue triage, recovery part
• Handful experience on analysing Net cracker related performance issues caused due to long running sessions, garbage collection, hogging threads and stuck threads
• Good understating of Net Cracker modules Configuration management, DNR, Network planning and designing, Service inventory, service activation and service order management
• Good understanding of ITSM processes and experience in managing resolution of critical incidents across multiple groups, platforms and stakeholders
• Setup Jenkin pipeline for application
• Manage and mentor a team of operations team and developers with diverse skills and experience levels
• Working closely with Product owners and scrum masters to deliver outcomes
• Build relationships with our customers and stakeholders to understand their requirements and design appropriate solutions
• Design and Implement CI/CD Pipeline which includes Building docker images, deployment of APIs and microservices using latest technologies
• Participate in the team’s agile rituals to give updates, remove blockers, and plan upcoming work as well as work collaborative with the team to design solutions to features.
• Working with distributed agile teams across Sydney and India offshore locations;
• Participating in planning and review meetings, and completing project deliverables
• Excellent written and verbal communication & collaboration skills

Roles and Responsibilities:

• Work in client-facing roles to contribute towards the end-to-end delivery lifecycle of complex and large-scale Identity Management solutions.
• Hands-on Lead providing technology guidance to the implementation team throughout the life cycle of a project.
• Strong customer services focus with an ability to respond to changing customer priorities
• Defines enterprise architecture based on the requirements
• Lead and manage resources at on-shore, off-shore from technology perspective; able to work with architects, designers & developers
• Ensuring software developed is held to quality standards through code and design reviews.
• In addition to billable engagements, contribute towards account strategy initiatives.
• Ability to work independently with minimal assistance
• Excellent leadership and communication skills to efficiently manage client stake holders and Infosys internal teams.
• Ability to suggest solution/technology alternatives for a given task
• Ability to analyze bottlenecks in existing architectures and suggest solutions.
• 10+ years of experience in developing, implementing and architecting information systems.
• Expertise on NetCracker version 22 and above
• Good understating of NetCracker modules Configuration management, DNR, Network planning and designing, Service inventory, service activation and service order management
• Good understanding of Net Cracker RDB engine and RDB light in terms of functional knowledge issue triage, recovery part
• Handful experience on analysing Net cracker related performance issues caused due to long running sessions, garbage collection, hogging threads and stuck threads
• Good understating of Net Cracker modules Configuration management, DNR, Network planning and designing, Service inventory, service activation and service order management
• Good understanding of ITSM processes and experience in managing resolution of critical incidents across multiple groups, platforms and stakeholders
• Covering Fulfilment & Assurance stack for Enterprise & Cloud solutions
• Good understanding of NetCracker, Oracle Activation Manager, SOM etc.
• Proven experience of defining E2E OSS solution for large Telcos
• Familiarity of TMF standards – eTOM, TAM, SID
• Ability to drive active participation and contribution to E2E solution including but not limited to impact assessment to CRM, Product model, Order management, Service Instance Inventory, Resource Inventory, Service and Resource activation.
• Liaise and drive solution groups (internal and vendors) and achieve outcomes within project timelines.
• Experience with technical skills in SOA, web services
• Experience with all phases of waterfall and Agile software development methodologies.
• Familiarity of working in Agile environment

All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.

At Infosys, we recognize that everyone has individual requirements. If you are a person with disability, illness or injury and require adjustments to the recruitment and selection process, please contact our Recruitment team for adjustment only on [e-mail] or include your preferred method of communication in email and someone will be in touch.

Please note in order to protect the interest of all parties involved in the recruitment process, Infosys does not accept any unsolicited resumes from third party vendors. In the absence of a signed agreement any submission will be deemed as non-binding and Infosys explicitly reserves the right to pursue and hire the submitted profile. All recruitment activity must be coordinated through the Talent Acquisition department.

Infosys ANZ: Check out why you should join Infosys.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Consulting

• Industries

  IT Services and IT Consulting

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