Technical Services Lead - Industrial Adhesives & Coatings

Sika Australia

Sydney

On-site

AUD 90,000 - 130,000

Full time

9 days ago

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Benefits offered by this job

Competitive salary package

Training & development

Supportive culture

Equal Employment Opportunity Employer

Job summary

Sika Australia Pty Ltd is seeking an experienced Customer & On-site Technical Support specialist to provide expert guidance on product selection, joint design, surface preparation and application methods across Industry segments.

You will lead on-site customer trials, plant audits and validations, perform rapid RCA and corrective actions, and deliver technical workshops and training while collaborating with Sales, BDMs and R&D to translate technical know-how into commercial success.

Qualifications

Bachelor’s degree in Chemical Engineering, Materials Science, Polymer Chemistry, Mechanical Engineering, or a related discipline.
5+ years of experience in Technical Service, Application Engineering, or R&D within specialty chemicals, adhesives, sealants, or industrial/automotive materials.
Practical knowledge of adhesive and sealant application technologies, substrate compatibility, structural bonding, façade/fenestration, or automotive/industrial manufacturing.
Demonstrated experience leading technical teams, lab operations, and cross-functional technical projects.
Excellent consultative presentation, troubleshooting, and stakeholder-facing skills, with the willingness to travel for on-site trials and customer support.

Responsibilities

Define and execute the technical services strategy aligned with Industry target market objectives.
Oversee laboratory testing, substrate compatibility/adhesion evaluations, durability testing, and application equipment/robotic simulations.
Maintain high standards of technical documentation, test reports, SOPs, and QA guidelines.