Technical Product Solutions Advisor - Timber Frame & Truss

Boyd Recruitment; Melbourne; On-site; AUD 70,000 - 95,000; Full time

Job summary

Boyd Recruitment in Melbourne seeks a technically minded Technical Product Solutions Advisor focused on timber frame and truss projects. You will bridge engineering and sales, supporting customers, following quotations, and cultivating long-term client relationships.

This hands-on role emphasizes practical, commercially aware problem-solving and growth into a future technical sales career within a specialist timber industry.

Qualifications

• Solid understanding of structural timber, engineered wood products, frame & truss design, or construction detailing.
• Experience in detailing, estimating or a related technical role.
• Comfortable talking with customers and bridging engineering with sales.

Responsibilities

• Supporting customers with technical product information
• Following up designed quotations and helping convert opportunities into orders
• Working closely with engineering and sales teams
• Building relationships across the construction industry
• Helping customers find practical, commercial solutions
• Developing the skills and experience needed to move into a future sales-focused position

Skills

Timber framing knowledge

Customer engagement

Engineering/drawings

Job description

Technical Product Solutions Advisor - Timber Frame & Truss

Know Timber? Like Talking to People? This Could Change Your Career.

You know structural timber. You understand engineered wood products. You've spent enough time detailing, estimating or supporting projects to know the industry.

Now you're ready for something bigger.

We're looking for a technically minded people-person to join our Melbourne team in a specialised Technical Support role that sits right between engineering, customers and sales. You'll support projects, follow up quotations, build relationships and develop the commercial skills that can open the door to a future career in technical sales.

No cold calling. No unrealistic targets. No starting from scratch.

Just a genuine opportunity to take your technical expertise and give it a commercial edge.

You've got a solid understanding of structural timber, engineered wood products, frame & truss design, or construction detailing.

But maybe you're ready for something more.

More people. More influence. More variety. More career growth.

We're looking for a technically minded person who enjoys talking to customers as much as solving technical challenges. Someone who can bridge the gap between engineering and sales while building a long-term career in a growing, specialist industry.

Think of this as the perfect stepping stone from technical support, detailing or estimating into a future technical sales career.

What's the Gig?

You'll work closely with our clients Head Engineer and partner with a Brisbane-based Technical Support Office to support customers, builders, fabricators and project stakeholders throughout the quotation and project lifecycle.

This isn't a call-centre role.

This isn't sitting in a corner pushing paperwork.

This is a hands-on technical position where you'll become the go-to person for advice, support, project follow-up and customer engagement.

You'll be:

• Supporting customers with technical product information
• Following up designed quotations and helping convert opportunities into orders
• Working closely with engineering and sales teams
• Building relationships across the construction industry
• Helping customers find practical, commercial solutions
• Developing the skills and experience needed to move into a future sales-focused position

Who We're Looking For

You're probably someone who:

• Understands structural timber and engineered wood products
• Has experience in frame & truss, detailing, estimating or a related technical role
• Enjoys talking to people and building relationships
• Has a bit of commercial flair and isn't afraid to pick up the phone
• Wants more customer interaction than your current role offers
• Likes the idea of blending technical expertise with sales and business development
• Most importantly, you're ambitious.
• You don't just want another job.
• You want a career.

Why You'll Love It

Get Out from Behind the Drawings

Take your technical knowledge and apply it in a more customer-facing, commercially impactful role.

Learn From the Best

Work directly alongside highly experienced engineering professionals while gaining exposure to the commercial side of the business.

Build A Future in Technical Sales

For the right person, this role can become much more than technical support. It's an opportunity to develop into a specialist sales and business development professional within a highly respected industry.

National Exposure

You'll work closely with teams across multiple states, supporting projects and customers throughout Australia.

The Nuts & Bolts

• Melbourne-based position
• Report directly to the Head Engineer
• Work closely with senior commercial leadership
• Partner with a Brisbane-based Technical Support Officer
• Genuine long-term career pathway

Ready To Step Up?

If you're currently a Frame & Truss Detailer, Timber Designer, Estimator or Technical Support professional and you're ready for a role that combines technical expertise, customer engagement and future sales opportunities, we'd love to hear from you.