Technical Product Owner: Frontline Enablement

Qantas Airways Limited; Sydney; On-site; AUD 140,000 - 210,000; Full time

Benefits offered by this job

Discounted air travel

Flexible leave options

Rewards program access

Wellbeing support

Job summary

Qantas Airways Limited is seeking a Technical Product Owner for Frontline Enablement in Sydney, NSW. You will drive technology transformation for airport and cabin crew-focused products, platforms and services, from employee-facing experiences to backend integrations.

You’ll lead across multiple delivery teams, working with Product Owners and stakeholders to translate strategic priorities into actionable roadmaps that reduce friction and deliver exceptional customer experiences.

Qualifications

• 7-10 years' experience as a senior IT business partner and/or IT manager across front-line operations.
• Strong stakeholder management across business and technical functions.
• Ability to communicate complex technical concepts in clear, non-technical language.
• Strong financial management and commercial acumen.

Responsibilities

• Own the technology roadmaps for frontline enablement and related platforms.
• Provide single point of accountability for product, platform and service delivery.
• Collaborate with Product Owners, tech teams and business stakeholders to translate strategy into outcomes.
• Ensure security, resilience, and operational stability and drive continuous service improvement.

Job description

Qantas Airways Limited is seeking a Technical Product Owner for Frontline Enablement in Sydney, NSW. You will drive technology transformation for airport and cabin crew-focused products, platforms and services, from employee-facing experiences to backend integrations.

You’ll lead across multiple delivery teams, working with Product Owners and stakeholders to translate strategic priorities into actionable roadmaps that reduce friction and deliver exceptional customer experiences.