Technical Platform Owner

Medibank Private Limited; Victoria; Hybrid; AUD 180,000 - 240,000; Full time

Job summary

Amplar Health in Victoria, Australia seeks an experienced Technical Platform Lead - Salesforce to own the strategy, governance, and operations of our Salesforce ecosystem, including Salesforce CRM and Marketing Cloud.

You will lead internal technology teams, manage vendor relationships, and translate business priorities into scalable, secure technology solutions that deliver measurable value across healthcare services and patient engagement.

Qualifications

• 10+ years in technology leadership or platform ownership.
• Proven experience managing a complex Salesforce ecosystem (CRM & Marketing Cloud).
• Experience delivering large-scale digital platforms in enterprise environments.
• Ability to manage vendors and oversee enterprise integrations.
• Excellent stakeholder management and communication skills.
• Strong understanding of Agile delivery and SDLC practices.

Responsibilities

• Own the strategic roadmap, governance, and performance of Amplar's Salesforce platforms.
• Lead design, development, deployment, and support of Salesforce solutions.
• Drive scalable architecture, automation, API-first design, and reusable platform capabilities.
• Partner with Product, Digital, Architecture, and Connected Health Technology teams to deliver integrated solutions.
• Manage third-party vendors, platform integrations, and technology partners.
• Ensure compliance with security, privacy, regulatory, and risk management requirements.
• Develop and execute platform roadmaps aligned to business objectives and customer needs.
• Lead and mentor a high-performing team while fostering Agile ways of working.

Skills

Technology leadership

Salesforce ecosystem

Agile delivery

Stakeholder mgmt

Vendor management

Security & compliance

Tools

Salesforce CRM

Marketing Cloud

API integration

Job description

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At Amplar Health, we're transforming how healthcare is delivered in Australia. Through in-home care, virtual health services and community-based programs, we're making healthcare more accessible, connected and personalised for the people who need it most.

As part of the Medibank Group, you'll join a team that's improving health outcomes, expanding access to care, and helping shape the future of healthcare.

This isn't just a job. This is your career in health, amplified

We are looking for an experienced Technical Platform Lead - Salesforce to lead the strategy, governance, and operational management of our Salesforce ecosystem, including Salesforce CRM and Salesforce Marketing Cloud.

This role is responsible for ensuring our platforms are secure, scalable, integrated, and delivering maximum business value. You'll lead internal technology teams, manage key vendor relationships, and work closely with business stakeholders to translate strategic priorities into innovative technology solutions.

What You'll Do

• Own the strategic roadmap, governance, and performance of Amplar's Salesforce platforms.
• Lead the design, development, deployment, and support of Salesforce solutions.
• Drive engineering excellence through scalable architecture, automation, API-first design, and reusable platform capabilities.
• Partner with Product, Digital, Architecture, and Connected Health Technology teams to deliver integrated solutions.
• Manage third-party vendors, platform integrations, and technology partners.
• Ensure compliance with security, privacy, regulatory, and risk management requirements.
• Develop and execute platform roadmaps aligned to business objectives and customer needs.
• Lead and mentor a high-performing team while fostering Agile ways of working.

About You

• 10+ years' experience in technology leadership, platform ownership, or enterprise application management.
• Proven experience managing and evolving a complex Salesforce ecosystem, including Salesforce CRM and Marketing Cloud.
• Strong track record delivering large-scale digital platforms in complex enterprise environments.
• Experience leading technology teams, managing vendors, and overseeing enterprise integrations.
• Excellent stakeholder management, communication, and influencing skills.
• Strong understanding of Agile delivery methodologies and SDLC practices.
• Healthcare or health technology experience is highly regarded.

Why Join Us?

At Amplar Health, you'll play a key role in shaping the future of digital healthcare, leading a critical enterprise platform that supports customer engagement, innovation, and connected care outcomes across Australia.

Learn more about Amplar Health athttps://amplarhealth.com.au

Be Yourself. Belong Here

We're committed to a workplace where everyone feels safe, supported, and free to be themselves. By embracing diverse perspectives, we challenge the status quo and uncover better ideas. You can confidently bring your whole self—because your unique voice is what makes us stronger.

We welcome and encourage applications from people of all backgrounds, identities and lived experiences, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse backgrounds, LGBTQIA+ communities, people with disability, neurodivergent people, and carers.

Our employee networks create space for connection, advocacy and allyship. We offer flexible ways of working to support inclusion, accessibility and wellbeing.

Amplar Health strongly encourages employees to be immunised against serious diseases. Dependent on your role, you may be asked to declare your vaccination status and/or provide evidence.

Medibank proudly recognised as Best Enterprise Organisation, 2026 AFR BOSS Best Places to Work

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