Salesforce Platform Lead: Strategy & Delivery | Flexible

Medibank Private Limited; Victoria; Hybrid; AUD 180,000 - 240,000; Full time

Job summary

Amplar Health in Victoria, Australia seeks an experienced Technical Platform Lead - Salesforce to own the strategy, governance, and operations of our Salesforce ecosystem, including Salesforce CRM and Marketing Cloud.

You will lead internal technology teams, manage vendor relationships, and translate business priorities into scalable, secure technology solutions that deliver measurable value across healthcare services and patient engagement.

Qualifications

• 10+ years in technology leadership or platform ownership.
• Proven experience managing a complex Salesforce ecosystem (CRM & Marketing Cloud).
• Experience delivering large-scale digital platforms in enterprise environments.
• Ability to manage vendors and oversee enterprise integrations.
• Excellent stakeholder management and communication skills.
• Strong understanding of Agile delivery and SDLC practices.

Responsibilities

• Own the strategic roadmap, governance, and performance of Amplar's Salesforce platforms.
• Lead design, development, deployment, and support of Salesforce solutions.
• Drive scalable architecture, automation, API-first design, and reusable platform capabilities.
• Partner with Product, Digital, Architecture, and Connected Health Technology teams to deliver integrated solutions.
• Manage third-party vendors, platform integrations, and technology partners.
• Ensure compliance with security, privacy, regulatory, and risk management requirements.
• Develop and execute platform roadmaps aligned to business objectives and customer needs.
• Lead and mentor a high-performing team while fostering Agile ways of working.

Skills

Technology leadership

Salesforce ecosystem

Agile delivery

Stakeholder mgmt

Vendor management

Security & compliance

Tools

Salesforce CRM

Marketing Cloud

API integration

Job description

Amplar Health in Victoria, Australia seeks an experienced Technical Platform Lead - Salesforce to own the strategy, governance, and operations of our Salesforce ecosystem, including Salesforce CRM and Marketing Cloud.

You will lead internal technology teams, manage vendor relationships, and translate business priorities into scalable, secure technology solutions that deliver measurable value across healthcare services and patient engagement.