Technical Officer (Grade 1), Clinical IT

Barwon Health; Victoria; On-site; AUD 70,000 - 100,000; Full time

Benefits offered by this job

Staff wellbeing program

Professional development

Salary packaging

Living expenses cap

Meals and entertainment cap

Job summary

Barwon Health is seeking a Technical Officer to deliver ICT support for therapeutic, diagnostic and life‑support biomedical equipment, ensuring quality and service delivery across the department and hospital.

You will manage and maintain mobile devices, nurse call systems, duress alarms and audiovisual systems, while providing technical advice to clinical staff and coordinating maintenance and upgrades in a busy regional health service in Victoria.

Qualifications

• Diploma in IT or relevant certification.
• Experience as IT support/technical officer.
• Strong knowledge in IT networking, system administration and equipment management.

Responsibilities

• Provide technical support, troubleshooting, training and deployment of clinical IT systems, hardware, software, servers and network infrastructure.
• Manage telecommunications services and equipment, including mobile devices, nurse call systems, duress alarms, audiovisual systems and videoconferencing, coordinating upgrades and vendor projects.
• Perform and coordinate corrective and preventative maintenance of clinical equipment, ensuring safety, performance, compliance with Australian Standards and accurate maintenance records.
• Maintain equipment registers, quality assurance and information security requirements, provide technical advice to clinical staff, and comply with Barwon Health’s OHS policies and procedures.

Skills

IT networking

System administration

Equipment management

Education

Diploma in IT or relevant certification

Job description

• Join the largest regional healthcare service in Victoria
• Make a real impact on patient care by supporting essential clinical technology across Barwon Health
• Work across a diverse range of clinical IT, medical equipment and telecommunications systems
• Permanent full-time role (80 hours per fortnight) with access to ADO's, 5 weeks annual leave and salary packaging benefits

About the role: As the technical officier you will provide an efficient, effective and timely service in relation to the variety of routine, complex and specialised tasks associated with ICT support services for therapeutic, diagnostic and life support biomedical equipment to satisfy quality and service delivery objectives of the department, the hospital and its customers.

To manage and maintain all mobile devices, nurse call systems, duress alarms, Audio/Video Systems across Barwon Health.

Key responsibilities

• Provide technical support, troubleshooting, training and deployment of clinical IT systems, hardware, software, servers and network infrastructure.
• Manage telecommunications services and equipment, including mobile devices, nurse call systems, duress alarms, audiovisual systems and videoconferencing, coordinating upgrades and vendor projects.
• Perform and coordinate corrective and preventative maintenance of clinical equipment, ensuring safety, performance, compliance with Australian Standards and accurate maintenance records.
• Maintain equipment registers, quality assurance and information security requirements, provide technical advice to clinical staff, and comply with Barwon Health’s OHS policies and procedures.

What we’re looking for

• Diploma in IT or relevant certification
• Demonstrated prior experience as an IT support/ technical officer
• Excessive knowledge in IT networking, system administration and computerised equipment management system

Barwon Health staff benefits

• Excellent working conditions and a strong sense of job satisfaction
• A vibrant staff wellbeing program and access to our 24/7 Employee Assistance Program
• Extensive professional development opportunities
• Attractive salary packaging benefits
• Living expenses capped at $9,010
• Meals and entertainment capped at $2,650

Diversity and inclusion

Barwon Health is an inclusive and welcoming employer, committed to reflecting the diverse communities we serve. We value and celebrate people of all genders, sexual orientations, cultural backgrounds, faiths, abilities, family structures, and identities, and encourage applications from Aboriginal and/or Torres Strait Islander peoples, people with disability, culturally and linguistically diverse communities, and members of the LGBTIQA+ community.

Child safety

We are strongly committed to the safety and wellbeing of all children and young people.

All appointments are subject to:

• Satisfactory Police Record Check
• Immunisation Status Clearance
• Working with Children Check (if applicable)