Technical Officer

PMFresh Pty Ltd; Perth; On-site; AUD 90,000 - 120,000; Full time

Job summary

PMFresh Pty Ltd in Perth, Western Australia, is seeking a quality-focused professional to strengthen our site quality management system. You will lead root-cause analysis, maintain certifications, and drive continuous improvement while ensuring high-quality standards and customer focus.

The role emphasizes problem-solving, planning, and effective reporting; you will prepare technical documents, collaborate with colleagues and stakeholders, and contribute to sustaining compliant operations across

Qualifications

• Excellent written and verbal communication skills.
• An inquisitive and determined approach to identifying root causes and resolving problems.
• Excellent planning and organisational skills.
• A high level of commitment to process improvement and quality.
• Strong technical report writing skills.

Responsibilities

• Develop and foster a quality focussed company culture that factors quality in all tasks within the organisation.
• Maintain site certification and registrations by ensuring all products are manufactured to meet the specified needs of the customers, regulatory bodies and internal procedures.
• Implementation and management of the National Quality and Food Safety Management System, report on the performance of the site quality management system identifying and initiating areas for improvement.
• Resolve significant issues and provide sustainable corrective actions through thorough root cause analysis, validation and verification procedures.
• Communicate effectively with colleagues, customers and stakeholders in both written and verbal formats
• Investigate issues thoroughly, identify root causes and implement effective solutions
• Provide a customer service-oriented experience across all interactions
• Plan and organise tasks, priorities and activities to support efficient outcomes
• Contribute to process improvement initiatives and promote consistently high-quality standards
• Prepare clear, accurate and professional technical reports

Job description

This role offers the opportunity to contribute to a high-performing team by applying strong communication, problem-solving and organisational skills. You will help identify root causes, implement practical solutions and support continuous improvement while maintaining high-quality standards and a customer-focused approach.

Key responsibilities

• Develop and foster a quality focussed company culture that factors quality in all tasks within the organisation.
• Maintain site certification and registrations by ensuring all products are manufactured to meet the specified needs of the customers, regulatory bodies and internal procedures.
• Implementation and management of the National Quality and Food Safety Management System, report on the performance of the site quality management system identifying and initiating areas for improvement.
• Resolve significant issues and provide sustainable corrective actions through thorough root cause analysis, validation and verification procedures.
• Communicate effectively with colleagues, customers and stakeholders in both written and verbal formats
• Investigate issues thoroughly, identify root causes and implement effective solutions
• Provide a customer service-oriented experience across all interactions
• Plan and organise tasks, priorities and activities to support efficient outcomes
• Contribute to process improvement initiatives and promote consistently high-quality standards
• Prepare clear, accurate and professional technical reports

What we're looking for

• Excellent written and verbal communication skills
• An inquisitive and determined approach to identifying root causes and resolving problems
• Excellent planning and organisational skills
• A high level of commitment to process improvement and quality
• Strong technical report writing skills