Quality Advisor

» Packaging «; Melbourne; On-site; AUD 80,000 - 120,000; Full time

Job summary

Packaging is seeking a Quality Advisor to oversee the effectiveness and efficiency of the Quality Management System across the site, aligning with ISO standards and customer expectations.

Under the direction of the Site Manager, this role drives compliance, leads quality investigations, coaches teams, and collaborates with customers and internal stakeholders to reduce costs while promoting zero harm and high customer satisfaction.

Qualifications

• Experience in a Quality, QA or Quality Systems role within manufacturing.
• Strong knowledge of ISO 9001, HACCP, FSSC 22000 or similar quality standards.
• Proven experience in incident investigations and root cause analysis.
• Strong communication and stakeholder management skills.
• A proactive mindset with a passion for quality, safety and continuous improvement.
• The ability to influence teams and drive positive change across the business.

Responsibilities

• Lead site quality, compliance programs.
• Maintain and improve the Quality Management System (QMS) and certification standards.
• Drive quality investigations, root cause analysis and corrective actions.
• Partner with customers and internal stakeholders to resolve quality issues and improve performance.
• Promote a strong quality and safety culture through coaching, training and continuous improvement.
• Support site HSE initiatives, including risk assessments, audits and hazard management.

Skills

Quality management

QA experience

Root cause analysis

Stakeholder management

Quality & safety culture

Job description

Job Description

The Quality Advisor is accountable for the effectiveness and efficiency of the Quality Management System across the site.

The Quality Advisor is responsible for monitoring and driving compliance to meet the required certification and PACT Group requirements. Working under the direction of the Site Manager, this role addresses quality and environmental concerns while facilitating solutions that lead to zero harm with high levels of customer satisfaction and reduced plant costs.

About This Opportunity

We specialise in the manufacture and supply of rigid plastic and metal packaging servicing for the consumer and industrial sectors.

Your Key Responsibilities Will Be To

• Lead site quality, compliance programs.


• Maintain and improve the Quality Management System (QMS) and certification standards.


• Drive quality investigations, root cause analysis and corrective actions.


• Partner with customers and internal stakeholders to resolve quality issues and improve performance.


• Promote a strong quality and safety culture through coaching, training and continuous improvement.


• Support site HSE initiatives, including risk assessments, audits and hazard management.

Your Skills And Experience

To be successful in this role, you’ll have:

• Experience in a Quality, QA or Quality Systems role within manufacturing.


• Strong knowledge of ISO 9001, HACCP, FSSC 22000 or similar quality standards.


• Proven experience in incident investigations and root cause analysis.


• Strong communication and stakeholder management skills.


• A proactive mindset with a passion for quality, safety and continuous improvement.


• The ability to influence teams and drive positive change across the business.