Technical Lead

Accenture PLC; Perth; On-site; AUD 150,000 - 230,000; Full time

Benefits offered by this job

18 weeks parental leave

Career development program

Flexible work arrangements

Local and international opportunities

Diversity & Inclusion initiatives

Job summary

Accenture seeks a Senior Technical Lead Network Security to join its Managed Security Engineering team in Australia. The role is hands-on and focused on complex enterprise environments, spanning Fortinet and Palo Alto platforms with design, optimisation, and proactive service improvement.

You will mentor engineers, lead major incidents, and provide trusted technical guidance while delivering practical recommendations to improve security architectures and operations.

Qualifications

• We are seeking production-level experience across enterprise network security environments.
• Hands-on senior engineer with responsibility for technical escalation and design.
• Experience in multi-vendor security architectures and incident response.

Responsibilities

• Serve as senior technical escalation point across complex network security environments.
• Provide advanced support and troubleshooting for Fortinet and Palo Alto platforms.
• Lead major incidents with technical coordination and RCAs.
• Review environments, identify risks and improvement opportunities.
• Develop practical recommendations and improvement plans for customers.
• Contribute to network security architecture, design and implementation.
• Perform configuration, upgrades, patching and production optimisation.
• Mentor engineers and build troubleshooting capability.
• Foster strong customer relationships as trusted advisor.
• Support change processes with well-planned testing and documentation.

Skills

Fortinet FortiGate

Palo Alto

FortiManager

Panorama

Routing & Switching

BGP

OSPF

NAT

VPN/IPsec

HA & Failover

SD-WAN

Fortinet security design

Troubleshooting complex incidents

Incident leadership

Automation (Ansible, Terraform)

Scripting (Python, PowerShell)

Cloud networking (Azure/AWS)

Mentoring engineers

Tools

FortiManager

Panorama

Ansible

Terraform

Job description

The work we do matters

CyberCX, part of Accenture, protects and defends our customers and communities by providing the most comprehensive range of cyber security professional services in the region.

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Find out more about us at www.accenture.com.

About the role

We are looking for a highly experienced Technical Lead Network Security to join our Managed Security Engineering team.

This is a senior, hands on engineering role for someone who is comfortable being the technical escalation point across complex enterprise customer environments. You will work heavily across Fortinet and Palo Alto, with responsibility spanning troubleshooting, incident leadership, design, optimisation, change delivery and ongoing service improvement.

The role goes beyond keeping firewalls operational. You will be expected to understand the wider network underneath the security stack, build credibility with customers, identify where environments can be improved and help turn reactive managed services into more proactive engineering outcomes.

You will also provide technical guidance to other engineers, support major incidents and act as a trusted technical advisor to customers.

What you will be doing

Act as a senior technical escalation point across complex network security environments

Provide advanced support and troubleshooting across Fortinet and Palo Alto platforms

Investigate and resolve complex issues involving:

• firewall policy
• NAT
• VPN and IPsec
• routing
• HA and failover
• SD-WAN
• connectivity and traffic flow
• Lead or support major P1/P2 incidents, including technical coordination, restoration, root cause analysis and post-incident improvement
• Manage and troubleshoot centrally managed environments using tools such as FortiManager and Panorama
• Review existing customer environments, identify technical risks, gaps and areas for improvement
• Develop practical recommendations and improvement plans for customers
• Contribute to network security architecture, design and implementation activities
• Perform advanced configuration, upgrades, patching and optimisation across production environments
• Support customer change processes and ensure changes are well planned, tested and documented
• Troubleshoot across the wider network stack, including routing, switching and application connectivity
• Work with technologies such as BGP, OSPF, VPNs, load balancing and enterprise networking
• Contribute to automation and operational improvement using tools such as Ansible, Terraform or scripting where appropriate
• Mentor and support engineers, helping build troubleshooting capability and technical confidence across the team
• Build strong customer relationships and act as a trusted technical advisor
• Help move services from reactive support towards proactive improvement and engineering

Skills & experience

We are looking for someone with strong production experience across enterprise network security environments.

You will ideally bring:

• Deep hands-on experience with Fortinet / FortiGate
• Strong hands-on experience with Palo Alto Networks
• Experience with FortiManager and/or Panorama
• Strong understanding of:
• routing and switching
• BGP and OSPF
• NAT
• VPN / IPsec
• HA and failover
• SD-WAN
• firewall policy and traffic flow
• Strong troubleshooting capability across complex network and security incidents
• Experience working with large, live production environments
• Experience leading or playing a key technical role during major incidents
• Ability to troubleshoot issues end-to-end rather than looking only at the firewall
• Experience working across managed services, consulting, enterprise or multi-customer environments
• Strong change management and production support discipline
• Ability to assess an unfamiliar environment and identify technical risks and improvement opportunities
• Experience communicating technical recommendations clearly to customers and stakeholders
• Confidence mentoring and supporting other engineers
• Experience with load balancing technologies such as F5 would be beneficial
• Exposure to automation using Ansible, Terraform, Python, PowerShell or similar would be advantageous
• Exposure to cloud networking across Azure and/or AWS would be beneficial

Benefits of working at Accenture:

• 18 weeks paid parental leave
• Long & short-term career break opportunities
• Structured career development program
• Local and international career opportunities.
• Certified as a Family Inclusive Workplace
• Flexible Work Arrangements - centered around Accenture’s Truly Human ethos and our commitment to supporting the health and wellbeing of our people.
• We are proud to be in the top 3 of last year’s Diversity & Inclusion Index!

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All our consulting professionals receive comprehensive training covering business acumen, technical and professional skills development. You’ll also have opportunities to hone your functional skills and expertise in an area of specialization. We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with teammates. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.

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