Technical Delivery Manager

Infosys Limited; Sydney; Hybrid; AUD 151,000 - 171,000; Full time

Benefits offered by this job

Income Protection

Parental & Volunteer leaves

EAP program

Hybrid work

Health Insurance Discount

Gym Membership

Novated Leasing

Job summary

Infosys Limited is seeking an experienced Product Owner / Business Analyst with a Platform Operations focus to drive end-to-end feature delivery for the MOA portfolio. You will own delivery governance, environment stability, release readiness and ensure live-state readiness for high-traffic customer journeys.

This role requires cross-functional collaboration across product ownership, business analysis, and platform operations, with credibility to engage senior stakeholders and work within Optus

Qualifications

• Tertiary qualification in Information Technology, Computer Science or a related discipline.
• Experience delivering complex technology initiatives involving multiple squads or workstreams.
• Strong planning, scheduling, budget management and executive reporting.
• Experience in Banking and Financial Services or other regulated environments.

Responsibilities

• Own the integrated delivery plan from initiation through implementation and closure.
• Coordinate work across squads, technology teams, stakeholders and delivery partners.
• Maintain governance, reporting and visibility of delivery health and financial variance.
• Proactively manage risks, issues, and changes with clear mitigation.

Skills

Stakeholder management

Cross-functional leadership

Agile delivery

Strategic planning

Communication

Education

Bachelor's degree in IT/CS

Tools

Jira

Rally

Confluence

Job description

About Us

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 56 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower businesses with agile digital at scale to deliver unprecedented levels of performance and customer satisfaction. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovative ecosystem. Recognized as the #1 Top Employer in Australia for the second year in a row, Infosys offers a workplace where careers grow with purpose. As an AI-first organization, we empower our people to work on next-generation technologies, continuously learn, and create impact at scale—supported by a culture rooted in care, inclusion, and excellence. Join Infosys and be part of a culture that’s not just promised—it’s certified. #TopEmployer2026 #ThriveAtInfosys Visit www.infosys.com to see how Infosys (NYSE: INFY) can help your enterprise navigate your next.

Location: Sydney, Australia.

Salary: AUD 150742 - 171215 Annual Gross

The above salary range is only indicative and may be subject to suitable enhancements, based on internal company processes.

Superannuation industry experience pref

Flexible working arrangements (hybrid, reviewed case-by-case basis). Feel free to connect with your recruiter to learn more about how this works in practice.

We are seeking an experienced Product Owner / Business Analyst with a strong Platform Operations lens to continue driving delivery across the My Optus App (MOA) portfolio, owning end-to-end feature delivery for high-visibility customer journeys including Service Tab, NBN Assist, and Fixed flows. Beyond backlog and requirements ownership, this role carries accountability for the operational health of the platform — release governance, environment stability, defect management, and production readiness — ensuring features move from build through to a stable, supportable live state. This role requires someone who can operate seamlessly across product ownership, business analysis, and platform operations disciplines: translating complex business needs into prioritised backlogs, while also maintaining the release, environment, and deployment discipline that keeps a high-traffic customer platform running reliably. Given the scale and sensitivity of the MOA program, this role demands not just technical and functional capability, but established credibility with Optus stakeholders and a proven ability to operate independently within Optus’s delivery and governance frameworks from day one.

Key accountabilities

• Own the integrated delivery plan, milestones, scope, budget, resources and delivery outcomes from initiation through implementation and closure.
• Coordinate work across squads, technology teams, business stakeholders and delivery partners, managing priorities and cross-team dependencies.
• Maintain effective governance, executive reporting and decision tracking, with transparent visibility of delivery health and financial variance.
• Proactively manage risks, issues, assumptions, dependencies and changes, with clear mitigation, ownership and escalation.
• Coordinate architecture, security, testing, release, cutover and implementation-readiness activities.
• Build trusted relationships with senior stakeholders and lead cross-functional, geographically distributed teams toward agreed outcomes.
• Maintain accurate delivery artefacts in agreed tools, including Jira or Rally and Confluence

Essential requirements

• Tertiary qualification in Information Technology, Computer Science or a related discipline.
• Demonstrated experience delivering complex technology initiatives involving multiple squads or workstreams.
• Strong capability in planning, schedule and budget management, RAID and dependency management, and executive reporting.
• Experience in Banking and Financial Services or another highly regulated environment.
• Excellent communication, stakeholder management, analytical and problem-solving skills.
• Ability to engage, influence and present effectively to senior executives and governance forums.

Preferred experience

• Experience with Agile delivery using Scrum, Kanban or scaled delivery practices.
• Experience coordinating release, cutover, implementation readiness and transition activities.
• Experience working across multi-vendor, distributed or offshore delivery models.
• Relevant delivery or Agile certification such as PMP, PRINCE2, SAFe or Scrum.

In addition to compensation aligned with your role, you’ll have access to a wide range of benefits that support your health, career growth, and overall well-being (AU)

• Income Protection Insurance
• Paid Parental and Volunteer leaves
• Employee Assistance Program (EAP)Flexible working arrangements (hybrid, reviewed case-by-case basis)
• Health Insurance Discount and Well-being Program
• Access to Fitness and Gym Memberships
• Salary packaging and novated leasing

Recruitment and selection process

Our recruitment and selection process is designed to create the best match for both you and Infosys. Depending on the role, it may include an initial screening, technical or functional interviews, and conversations focused on cultural alignment and shared values. We are committed to making the experience transparent, respectful, and engaging at every step.

If you are a person with disability, illness, or injury and require adjustments to the recruitment and selection process, please contact our Recruitment team for adjustment either via the following email [e-mail] or call 1-866-472-0935. Alternatively, you can include your preferred method of communication in email, and someone will be in touch.