Platform Lead

Singtel Group; Sydney; Hybrid; AUD 180,000 - 240,000; Full time

Benefits offered by this job

Employee discounts

Flexible work arrangement

On-site facilities

Wellbeing support

Job summary

Optus is seeking a Platform Lead within OSS Delivery to own and drive evolution of critical operational platforms that underpin service activation, fulfilment, number management, and core telecommunications capabilities. You will bridge architecture, delivery, and operations, translating requirements into scalable solutions while ensuring platform stability, performance and security.

In this senior role, you will lead strategy, roadmap, lifecycle and performance, partner with architects,

Qualifications

• Experience in platform ownership, solution design, or OSS delivery within a large-scale tech/telecom.
• Strong knowledge of OSS fulfilment platforms and system integration.
• Proven stakeholder management and influencing skills across architects, engineers, vendors and leaders.
• Degree in IT/CS/Engineering or related discipline; cloud certs welcomed.

Responsibilities

• Own strategy, roadmap, lifecycle and performance of OSS platforms, ensuring security and scalability.
• Lead design and delivery of complex tech solutions from requirements to production support.
• Collaborate with architects, engineers, stakeholders and vendors to set platform direction and manage dependencies.
• Act as SME for platforms, lead technical direction and drive continuous improvement.

Skills

Platform ownership

Solution design

Systems engineering

Architecture

OSS delivery

Stakeholder management

Education

Bachelor's degree in Information Technology, Computer Science, or Engineering

Tools

NetCracker

Amdocs

Oracle

Job description

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Optus is an Australian telecommunications company, delivering more than 11 million services to our customers every day across mobile, broadband and digital solutions.

As a Platform Lead within OSS Delivery, you will own and drive the evolution of critical operational platforms that underpin service activation, fulfilment, number management, and core telecommunications capabilities. Acting as the bridge between architecture, delivery, and operations teams, you will translate business and technical requirements into practical, scalable solutions while ensuring platform stability, performance, security, and long‑term strategic alignment. This is an excellent opportunity for a technology leader who enjoys combining solution design, stakeholder engagement, platform ownership, and roadmap planning within a complex enterprise environment.

What You’ll Do

Own the strategy, roadmap, lifecycle, and operational performance of key OSS platforms, ensuring they remain secure, scalable, and aligned to business objectives.

Lead the design and delivery of complex technology solutions, translating business requirements into end‑to‑end technical designs and guiding initiatives through implementation and production support.

Partner with architects, engineers, business stakeholders, vendors, and delivery teams to define platform direction, manage dependencies, and drive successful project outcomes.

Act as the subject matter expert for assigned platforms, providing technical leadership, managing platform risks and vulnerabilities, and identifying opportunities for continuous improvement and future innovation.

What You Bring

Experience in platform ownership, solution design, systems engineering, architecture, or OSS delivery within a large‑scale technology or telecommunications environment.

Strong knowledge of OSS fulfilment platforms, system integration, application architecture, and end‑to‑end technology delivery, with the ability to balance strategic direction and operational requirements.

Proven stakeholder management and influencing skills, with experience collaborating across architecture, operations, project delivery, vendors, and senior business leaders.

A degree in Information Technology, Computer Science, Engineering, or a related discipline. Cloud certifications and experience with OSS platforms such as NetCracker, Amdocs, Oracle, or similar technologies will be highly regarded.

The good stuff….

Competitive remuneration and employee discounts. Make life easier (and more affordable) with $80 monthly credit and 25% off Optus products and unique shopping discounts with our retail partners.

Flexible working arrangements with opportunities to work three days in the office, two days remote or home.

Vibrant and collaborative office campus that includes cafes, convenience store, chill out zones, GP, post office, gym and on‑site childcare centre.

Competitive leave policies, including additional 'Connected’ days to focus on culture, family, health, community, or whatever’s important to you.

We support growing families with inclusive, carer-neutral paid Parental Leave of up to 16 weeks.

Build meaningful connections through employee-led networks and diversity initiatives including Culture Connect, Elevate Women, Disability Network and Express Yourself (LGBTQIA+).

Put your wellbeing first with free access to counselling and 24/7 — in‑person, by phone, SMS, or video.

Free Optus bus from Macquarie University Metro Station (every 6-8 minutes); morning and afternoon.

At Optus, we are strengthened by others and that means valuing diversity and saying ‘yes’ to embracing individual differences. We are committed to ensuring that our application process provides an equal employment opportunity to all job seekers, including individuals from diverse gender, cultural and linguistic backgrounds, individuals with a disability, individuals identifying as being part of the LGBTQIA+ community, individuals who may have served in the armed forces or who identify as Aboriginal and/or Torres Strait Islander. We also want to do our best to make our recruitment process inclusive. If you require any adjustments or accessibility support to participate fairly and equitably in the recruitment process, please email [e-mail] or call 1800 309 170.