Technical Business Analyst - Payments

Macquarie Group; Melbourne, Sydney; Hybrid; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Wellbeing leave

Parental leave (up to 20 weeks)

Volunteer leave

Gender affirmation leave

Employee assistance program

Salary packaging options

Learning & development support

Hybrid and flexible working

WFH equipment reimbursement

Job summary

Macquarie's Banking and Financial Services Payments team delivers technology and payment capabilities to enable customers across Consumer, Business and Wealth Banking to move money securely and efficiently. As a Payments Business Analyst, you will act as the link between business stakeholders, product teams and engineers, shaping and delivering payment initiatives across our banking platforms.

You will translate business needs into clear requirements, ensuring solutions align with customer

Qualifications

• 3+ years’ experience as a Business Analyst in payments or financial services.
• Experience gathering and documenting requirements, facilitating workshops, mapping processes and translating complex problems into clear outcomes for delivery teams.
• Knowledge of Australian payment systems and industry standards, including real-time payments, direct entry payments, bill payments and payment messaging frameworks.
• Strong analytical and problem-solving skills, with experience interpreting data, identifying risks and collaborating with technical teams to shape effective solutions.
• Excellent communication and stakeholder management skills, with experience working in agile delivery environments and applying AI tools and responsible AI practices to support analysis, documentation and decision-making processes.

Skills

3+ years BA experience

Payments & banking knowledge

Gathering & documenting requirements

Australian payment systems knowledge

Analytical & problem-solving

Stakeholder management

Agile delivery

AI tools usage

Job description

Our Banking and Financial Services Payments team delivers the technology and payment capabilities that enable customers across Consumer, Business and Wealth Banking to move money securely and efficiently. We work closely with business, product and engineering teams, the team supports a broad range of payment services and drives initiatives that enhance customer experiences, meet regulatory requirements and strengthen our payments platform.

We are a global financial services group operating in 30 markets with 57 years of unbroken profitability. At Macquarie, you’re empowered to shape a career that is fulfilling and creates value. You will bring your insights and expertise to the task at hand and feel supported as you make your own kind of impact for a better future.

What role will you play?

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As a Payments Business Analyst, you will act as the link between business stakeholders, product teams and engineers, helping to shape and deliver payment initiatives across our banking platforms. You will gather, analyse and translate business needs into clear requirements, ensuring solutions are aligned with customer outcomes, regulatory obligations and operational objectives. You will work across the full payment lifecycle, you will support solution design, testing, change readiness and continuous improvement, while using modern AI-enabled practices to enhance analysis, collaboration and delivery outcomes.

What you offer

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• 3+ years’ experience as a Business Analyst, with exposure to payments, banking or financial services environments and a strong understanding of payment processes and customer journeys
• Experience gathering and documenting business and functional requirements, facilitating workshops, mapping processes and translating complex problems into clear, actionable outcomes for delivery teams
• Knowledge of Australian payment systems and industry standards, including real-time payments, direct entry payments, bill payments and payment messaging frameworks
• Strong analytical and problem-solving skills, with experience interpreting data, identifying risks and opportunities, and collaborating with technical teams to shape effective solutions
• Excellent communication and stakeholder management skills, with experience working in agile delivery environments and applying AI tools and responsible AI practices to support analysis, documentation and decision-making processes.

We love hearing from anyone inspired to build a better future with us, if you're excited about the role or working at Macquarie we encourage you to apply.

What we offer

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At Macquarie, you’re empowered to shape a career that’s rewarding in all the ways that matter most to you. Macquarie employees can access a wide range of benefits which, depending on employment type, include:

• 1 wellbeing leave day per year
• Up to 5 additional service bonus leave days per year
• Up to 20 weeks’ paid parental leave for primary caregivers along with 12 days of transition leave upon return to work, and 6 weeks’ paid leave for non-primary caregivers
• 2 days of paid volunteer leave and donation matching
• Up to 12 months’ gender affirmation leave, including 6 weeks’ paid leave
• Access to Employee Assistance Program and wellbeing benefits including skin and health checks, and flu vaccinations
• Access to a wide range of salary packaging options
• Access to a wide range of learning and development opportunities, including reimbursement for professional membership or subscription
• Hybrid and flexible working arrangements, dependent on role
• Reimbursement for work from home equipment

About Banking and Financial Services

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Banking and Financial Services is our technology-driven retail bank. You will be part of a team that supports clients to achieve their full potential - whether that’s buying a home, growing a business or investing to manage wealth.

Inclusion at Macquarie

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We are committed to providing an inclusive environment for all, where different experiences, skills and perspectives are valued and respected. Macquarie provides access to opportunities for all individuals regardless of race, colour, religion, sex, sexual orientation, national origin, age, disability, protected veteran status, genetic information, marital status, gender identity or any other characteristic or circumstance.

We provide reasonable adjustments to individuals who may need support during the recruitment process and employment. If you require an adjustment, please let us know during the application process.