Technical Business Analyst

Dlux Tech; Sydney; On-site; AUD 120,000 - 180,000; Full time

Job summary

Dlux Tech in Sydney is seeking a Technical Business Analyst with 7–10 years of experience to bridge business needs and technical solutions in enterprise-scale digital programs, translating requirements into deliverables for development and governance teams.

You will be the functional SME for Adobe Experience Manager (AEM/AEMaaCS) or equivalent WCM platforms, overseeing templates, workflows, integrations, and multi-brand governance, while collaborating across business, technical, and QA groups on

Qualifications

• Must have Adobe Experience Manager (AEM/AEMaaCS) or enterprise WCM platform experience.
• 7–10 years as a Business Analyst in digital platforms, eCommerce, or CMS environments.
• Strong knowledge of Agile/Scrum and backlog tools (JIRA, Confluence).
• Experience in functional documentation: BRDs, FRDs, user stories, acceptance criteria, process maps.
• Familiarity with integration workflows (CRM, DAM, Analytics, Identity, Payments).
• Knowledge of Adobe Analytics, Target, Launch, or other Adobe Experience Cloud solutions.
• Experience with multi-brand governance, compliance-driven environments, and author enablement.

Responsibilities

• Elicit, document, and validate requirements with stakeholders.
• Translate business needs into functional specifications, user stories, acceptance criteria, and workflows.
• Act as SME for AEM/AEMaaCS and other WCM platforms.
• Support governance: multi-brand setups, author enablement, compliance workflows.
• Coordinate with architects and developers for enterprise integration patterns.
• Assist with API/microservices documentation and data mapping.
• Produce audit-ready BRDs, FRDs, traceability matrices, and governance pages.
• Support QA/UAT test case design and traceability.

Skills

Adobe Experience Manager (AEM/AEMaaCS)

Agile/Scrum methodologies

JIRA

Confluence

Stakeholder management

Documentation

Requirements gathering

Tools

Sitecore

Drupal

Job description

Job Description

About the Role

We are seeking a Technical Business Analyst with 7–10 years of experience who can bridge the gap between business needs and technical solutions in enterprise-scale digital programs. The ideal candidate will have experience with Adobe Experience Manager (AEM/AEMaaCS) or equivalent enterprise Web Content Management (WCM) platforms, enabling them to translate complex requirements into actionable deliverables for development and governance teams.

Key Responsibilities

• Requirement Gathering & Analysis
  • Collaborate with business stakeholders, product owners, and technical teams to elicit, document, and validate requirements.
  • Translate business needs into functional specifications, user stories, acceptance criteria, and process flows .
• AEM/WCM Expertise
  • Act as the functional SME for AEM/AEMaaCS (or equivalent WCM platforms such as Sitecore, Drupal, etc.).
  • Document and validate requirements for AEM components, templates, workflows, content fragments, and integrations .
  • Support governance initiatives including multi-brand setups, author enablement, and compliance-driven workflows .
• Integration & Technical Liaison
  • Partner with architects and developers to ensure requirements align with enterprise integration patterns (e.g., CRM, DAM, Analytics, Identity, Payment Gateways).
  • Support API/microservices documentation, data mapping, and validation.
• Governance & Documentation
  • Produce audit-ready documentation : BRDs, FRDs, traceability matrices, impact assessments, and Confluence-ready governance pages.
  • Ensure solutions meet compliance, scalability, and performance standards.
• Testing & Validation
  • Support QA/UAT teams with test case design, requirement traceability, and defect triage .
  • Validate AEM/WCM features against business scenarios and governance rules.

Requirements

• Must-Have : Prior experience working on Adobe Experience Manager (AEM/AEMaaCS) or enterprise WCM platforms.
• 7–10 years of experience as a Business Analyst in digital platforms, eCommerce, or enterprise CMS environments .
• Strong knowledge of Agile/Scrum methodologies , and backlog management tools (JIRA, Confluence).
• Experience in functional documentation : BRDs, FRDs, user stories, acceptance criteria, process maps.
• Familiarity with integration workflows (CRM, DAM, Analytics, Identity, Payments).
• Knowledge of Adobe Analytics, Target, Launch, or other Adobe Experience Cloud solutions .
• Experience with multi-brand governance, compliance-driven environments, and author enablement .
• Excellent communication skills to work across business, technical, and governance teams.

Benefits

Good to Have

• Exposure to Adobe Commerce (Magento) or other enterprise commerce platforms.
• Understanding of API/microservices, cloud-native architectures, and DevOps workflows.

Soft Skills

• Strong analytical and problem-solving mindset.
• Ability to challenge assumptions, identify risks, and propose evidence-based solutions .
• Excellent stakeholder management and cross-functional collaboration skills.
• Self-driven, detail-oriented, and comfortable working in fast-paced enterprise environments .