Technical Business Analyst

Talent; Geelong; On-site; AUD 120,000 - 170,000; Full time

Job summary

Talent International – Greater Geelong VIC is seeking an experienced Technical Business Analyst to help shape cloud operations during a major AWS transformation. You will bridge the gap between delivery and operations, ensuring frameworks are sustainable, secure and well-governed.

Lead the development of target operating models, governance, and service management processes, collaborating with cloud architects and security teams to define future-state capabilities.

Qualifications

• Minimum 5+ years’ experience as a Technical Business Analyst within cloud or infrastructure transformation.
• Hands-on experience with AWS, Azure or enterprise cloud environments.
• Strong experience developing target operating models, governance frameworks and service management processes.
• Ability to translate complex technical requirements into clear business processes and operational solutions.
• Experience creating process maps, RACI matrices, service catalogues and operational readiness documentation.
• Excellent stakeholder engagement and workshop facilitation skills.
• Solid understanding of enterprise architecture, delivery lifecycles and Agile or hybrid delivery approaches.

Responsibilities

• Lead development of AWS target operating models, governance frameworks and operational processes.
• Collaborate with cloud architects, cyber security and service management to define future-state capabilities.
• Facilitate workshops to capture business, technical and operational requirements.
• Develop process maps, service catalogues, RACI matrices and support models.
• Support AWS Landing Zone initiatives and define operational requirements across monitoring, security, backup and recovery.
• Establish service management processes for incident, problem, change and request management.
• Drive operational readiness, knowledge transfer and transition of AWS services into BAU.

Skills

Cloud platforms

Operating models

Governance frameworks

Stakeholder facilitation

RACI matrices

Enterprise architecture

Agile methodologies

Job description

Talent International – Greater Geelong VIC

Help shape the future of enterprise cloud operations!

Are you an experienced Technical Business Analyst with a passion for cloud transformation, AWS and designing operating models that actually work?

We’re partnering with a large government body undergoing an exciting phase of cloud transformation. This is a fantastic opportunity to play a key role in establishing the operational frameworks, governance and service management capabilities that will support its growing AWS environment.

You’ll play a pivotal role in bridging the gap between technical delivery and operational readiness, ensuring AWS cloud capabilities are not only implemented successfully but are sustainable, secure and effectively managed.

Key activities

• Lead the development of AWS target operating models, governance frameworks and operational processes.
• Work closely with cloud architects, cyber security teams and service management stakeholders to define future-state capabilities.
• Facilitate workshops to capture business, technical and operational requirements.
• Develop process maps, service catalogues, RACI matrices, support models and operational documentation.
• Support AWS Landing Zone initiatives and defining operational requirements across monitoring, security, backup and recovery.
• Establish service management processes covering incident, problem, change and request management.
• Drive operational readiness, knowledge transfer and the transition of AWS services into BAU.

Skills and experience

• Minimum 5+ years’ experience as a Technical Business Analyst, ideally within cloud or infrastructure transformation.
• Hands‑on experience working across AWS, Azure or enterprise cloud environments.
• Strong experience developing target operating models, governance frameworks and service management processes.
• Proven ability to translate complex technical requirements into clear business processes and operational solutions.
• Experience producing process maps, RACI matrices, service catalogues, business requirements and operational readiness documentation.
• Excellent stakeholder engagement and workshop facilitation skills.
• A solid understanding of enterprise architecture, technology delivery lifecycles and Agile or hybrid delivery methodologies.

This is an opportunity to get involved at a critical stage of an organisation’s cloud journey, where your expertise will directly influence how AWS capabilities are managed and supported into the future.