Technical Business Analyst

Talent Corp; Geelong; On-site; AUD 120,000 - 180,000; Full time

Job summary

Talent Corp in Geelong, Victoria, Australia, is seeking an experienced Technical Business Analyst to shape our cloud operating model and governance for AWS transformation. You will bridge technical delivery with operational readiness and help establish sustainable, secure cloud services.

You will work with cloud architects, security and service management teams to design future-state capabilities, document processes, and facilitate workshops to capture requirements across the business and

Qualifications

• 5+ years as Technical Business Analyst in cloud or infrastructure projects.
• Hands-on AWS/Azure or enterprise cloud experience.
• Experience creating operating models and service management processes.
• Strong ability to translate technical requirements into business processes.
• Excellent stakeholder engagement and workshop facilitation skills.

Responsibilities

• Lead AWS target operating models, governance and processes.
• Collaborate with cloud architects, cyber security and service management stakeholders.
• Facilitate workshops to capture requirements.
• Develop process maps, service catalogues, RACI, support models.
• Drive operational readiness and transition to BAU.

Skills

Cloud transformation

Stakeholder engagement

Workshop facilitation

Target operating models

Governance frameworks

Service management

Tools

AWS

Azure

Job description

Help shape the future of enterprise cloud operations!

Are you an experienced Technical Business Analyst with a passion for cloud transformation, AWS and designing operating models that actually work?

We're partnering with a large government body undergoing an exciting phase of cloud transformation. This is a fantastic opportunity to play a key role in establishing the operational frameworks, governance and service management capabilities that will support its growing AWS environment.

You’ll play a pivotal role in bridging the gap between technical delivery and operational readiness, ensuring AWS cloud capabilities are not only implemented successfully but are sustainable, secure and effectively managed.

Key activities

• Lead the development of AWS target operating models, governance frameworks and operational processes.
• Work closely with cloud architects, cyber security teams and service management stakeholders to define future-state capabilities.
• Facilitate workshops to capture business, technical and operational requirements.
• Develop process maps, service catalogues, RACI matrices, support models and operational documentation.
• Support AWS Landing Zone initiatives and defining operational requirements across monitoring, security, backup and recovery.
• Establish service management processes covering incident, problem, change and request management.
• Drive operational readiness, knowledge transfer and the transition of AWS services into BAU.

Skills and experience

• Minimum 5+ years' experience as a Technical Business Analyst, ideally within cloud or infrastructure transformation.
• Hands-on experience working across AWS, Azure or enterprise cloud environments.
• Strong experience developing target operating models, governance frameworks and service management processes.
• Proven ability to translate complex technical requirements into clear business processes and operational solutions.
• Experience producing process maps, RACI matrices, service catalogues, business requirements and operational readiness documentation.
• Excellent stakeholder engagement and workshop facilitation skills.
• A solid understanding of enterprise architecture, technology delivery lifecycles and Agile or hybrid delivery methodologies.

This is an opportunity to get involved at a critical stage of an organisation's cloud journey, where your expertise will directly influence how AWS capabilities are managed and supported into the future.