Technical Author (multiple roles and seniority levels)

Jobgether; Australia; On-site; AUD 80,000 - 100,000; Full time

Benefits offered by this job

Fully remote working model

Competitive compensation with bonuses

Annual learning and development budget

Flexible annual leave

Employee assistance programs

Job summary

Jobgether is seeking a Technical Author based in Australia. This role involves creating and enhancing technical documentation within a fast-scaling global tech environment. You'll work closely with developers and stakeholders to improve documentation standards.

Key qualifications include strong technical writing experience and familiarity with software development environments. Enjoy a fully remote model with competitive compensation and a focus on continuous learning and development.

Qualifications

• Strong experience in technical writing or software documentation.
• Background in software development with familiarity with engineering environments.
• Ability to explain complex technical systems clearly.
• Excellent written communication skills.
• Experience collaborating with engineering or open-source communities.

Responsibilities

• Create, maintain, and improve high-quality technical documentation.
• Collaborate with engineers and stakeholders to ensure accurate documentation.
• Translate technical concepts into clear content.
• Develop documentation standards and best practices.
• Engage with users to enhance documentation relevance.

Skills

Technical writing

Software documentation

Clear communication

Analytical thinking

Collaboration

Tools

Linux

Git

Command-line environments

Documentation frameworks (e.g., Sphinx)

Job description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Technical Author (multiple roles and seniority levels) based in Australia.

This is a unique opportunity to help define and elevate technical documentation as a core engineering discipline within a fast-scaling global tech environment. You will play a key role in shaping how complex software products are understood and used by developers, users, and internal teams alike. Depending on your focus area, you may work directly within product engineering teams, customer-facing technical functions, or internal business operations, contributing to documentation that is critical to product success and operational excellence. This is not a traditional writing role — it blends technical understanding, systems thinking, and cross-functional collaboration. You will help establish documentation standards, improve clarity across software ecosystems, and ensure content is consistent, useful, and scalable. You will also engage with open-source communities and contribute to the evolution of documentation best practices. The environment values curiosity, precision, and continuous improvement, with strong emphasis on learning and technical depth.

Accountabilities

• Create, maintain, and continuously improve high-quality technical documentation across software products, internal systems, or business operations depending on team placement.
• Collaborate closely with engineers, product managers, and stakeholders to ensure documentation accurately reflects system functionality and user needs.
• Translate complex technical concepts into clear, structured, and accessible content for diverse audiences.
• Contribute to shaping documentation standards, style guides, and best practices across teams and products.
• Engage with users and communities to understand real‑world usage and improve documentation relevance and usability.
• Support and encourage documentation contributions from engineers and cross‑functional team members.
• Participate in the evolution of documentation practices using structured methodologies such as Diátaxis.
• Help advance documentation as a core discipline within both product development and organizational communication.

Requirements

• Strong experience in technical writing, software documentation, or engineering‑adjacent roles with a focus on clear communication.
• Background in software development or strong familiarity with engineering environments, tools, and workflows.
• Ability to understand and explain complex technical systems, with strong analytical and structured thinking skills.
• Excellent written communication skills with a strong attention to clarity, precision, and consistency.
• Experience collaborating with engineering, product, or open‑source communities.
• Familiarity with tools and workflows such as Linux, Git, command‑line environments, or documentation frameworks (e.g., Sphinx, reStructuredText).
• Strong curiosity for technology and willingness to learn new domains and systems.
• Ability to work independently and collaboratively in distributed, fast‑paced environments.
• Bonus: experience in open‑source contributions, UX writing, or technical community leadership.

Benefits

• Fully remote working model with global collaboration opportunities.
• Competitive compensation with performance‑based annual adjustments and bonuses.
• Annual learning and development budget to support professional growth.
• Regular international in‑person team gatherings and collaborative sprints.
• Flexible annual leave and comprehensive parental leave policies.
• Employee assistance and wellbeing support programs.
• Opportunities to contribute to open‑source documentation practices at scale.
• Travel support and benefits for company‑wide events and meetups.