Technical and Quality Manager

Inghams Enterprises; Somerville; On-site; AUD 110,000 - 150,000; Full time

Benefits offered by this job

Fitness Passport access to gyms, pools

Employee benefits: product and travel–

Career development and succession–opps

Job summary

Inghams Enterprises is seeking a Technical and Quality Manager to lead quality standards across our Ingredients, AFB, and PCP divisions at Somerville (VIC) and other sites. You will own HACCP, QA, NPD, formulation, and regulatory compliance as the go-to technical partner for petfood customers.

You will manage quality systems, investigate complaints, and drive continuous improvement while collaborating with cross-functional teams and industry committees to uphold PFIAA standards.

Qualifications

• Proven experience leading a quality management strategy.
• Experience managing customer relationships and educating clients on best practices.
• Food industry knowledge and meat/protein background advantageous.
• Proven ability to implement and monitor Quality Management Systems.
• Inclusive leadership creating collaborative environments.
• Strong understanding of food production and safety.

Responsibilities

• Own and maintain the quality program for Inghams Ingredients and AFB across Somerville, Murarrie, and Wingfield, keeping systems current, effective, and audit-ready.
• Develop, maintain, and review HACCP plans, quality manuals, and supporting documentation for Murarrie and Somerville.
• Collate and review quality testing results for wet petfood, PCP, and AFB product lines, verifying conformance with specifications.
• Investigate customer complaints and non-conformances with site managers; manage corrective action reports including root-cause analysis.
• Lead NPD for wet petfood and AFB from concept through formulation, trial design, palatability testing, to scale-up.
• Research and formulate least-cost petfood palatants, optimizing ingredient selection for cost, availability, compliance, and palatability.
• Maintain the ingredient database for palatant and wet petfood divisions for revision and pricing changes.
• Manage export documentation for flavourings and PCP products across all sites.

Skills

Quality management

Stakeholder management

Regulatory compliance

Food safety

Project leadership

Education

Bachelor's degree in Food Science or related discipline

Job description

As the Technical and Quality Manager, you'll lead quality and technical standards across our Ingredients, AFB, and PCP divisions- covering operations at our Somerville (VIC), Murarrie (QLD), and Wingfield sites (SA), plus third-party rendering partners.

This is a hands-on strategic role where you'll own HACCP, quality assurance, new product development, formulation, and regulatory compliance. You'll be the go-to technical partner for our key petfood manufacturing customers and an active voice in PFIAA industry committees.

What you’ll do:

• Own and maintain the quality program for Inghams Ingredients and AFB across Somerville, Murarrie, and Wingfield, keeping systems current, effective, and audit-ready
• Develop, maintain, and review HACCP plans, quality manuals, and supporting documentation for Murarrie and Somerville
• Collate and review quality testing results for wet petfood, PCP, and AFB product lines (finished products and raw ingredients), verifying conformance with approved specifications
• Investigate customer complaints and non-conformances with site managers; manage corrective action reports including root-cause analysis
• Lead NPD for wet petfood and AFB - concept through formulation, trial design, palatability testing, and commercial scale-up
• Research, develop, and formulate least-cost petfood palatants, optimising ingredient selection against cost, availability, compliance, and palatability performance
• Maintain the ingredient database for palatant and wet petfood divisions, enabling specification revision and least-cost formulation as availability and pricing change
• Manage export documentation for flavourings and PCP products (Nexdoc, Manufacturer Declarations, DAFF health certificates, certificates of origin and analysis) across all sites

What you’ll bring:

• Demonstrated experience leading a quality management strategy
• Experience with managing customer relationships, understanding their requirements and educating them on best practices
• Previous meat/protein industry experience would be an advantage
• Proven experience implementing and monitoring Quality Management Systems
• Inclusive in management style, with the capabilities to create a collaborative and positive working environment
• Demonstrated knowledge and understanding of food production including food safety
• Strong interpersonal skills with the ability to develop relationships and influence senior stakeholders internal and external to the organisation
• A tertiary degree in Food Science or a related discipline

What we’ll offer you:

• On-the-job training and support to set you up for success
• Access to Fitness Passport that gives you affordable access to gyms, pools and fitness facilities nationwide
• Employee benefits including product discounts and travel discounts
• Genuine opportunities to develop your career, supported by our performance and succession programs.
• The health, safety, and wellbeing of our people is our highest priority
• ASX-listed company with operations across Australia and New Zealand

We’re looking for people who arecurious, caring, courageous and committed to join us. People who want to contribute their best work every single dayand continue delivering delicious food that’s... Always Good.

Inghams values diverse experiences.