Quality & Technical Leader – Pet Food NPD & Compliance

Inghams Enterprises; Somerville; On-site; AUD 110,000 - 150,000; Full time

Benefits offered by this job

Fitness Passport access to gyms, pools

Employee benefits: product and travel–

Career development and succession–opps

Job summary

Inghams Enterprises is seeking a Technical and Quality Manager to lead quality standards across our Ingredients, AFB, and PCP divisions at Somerville (VIC) and other sites. You will own HACCP, QA, NPD, formulation, and regulatory compliance as the go-to technical partner for petfood customers.

You will manage quality systems, investigate complaints, and drive continuous improvement while collaborating with cross-functional teams and industry committees to uphold PFIAA standards.

Qualifications

• Proven experience leading a quality management strategy.
• Experience managing customer relationships and educating clients on best practices.
• Food industry knowledge and meat/protein background advantageous.
• Proven ability to implement and monitor Quality Management Systems.
• Inclusive leadership creating collaborative environments.
• Strong understanding of food production and safety.

Responsibilities

• Own and maintain the quality program for Inghams Ingredients and AFB across Somerville, Murarrie, and Wingfield, keeping systems current, effective, and audit-ready.
• Develop, maintain, and review HACCP plans, quality manuals, and supporting documentation for Murarrie and Somerville.
• Collate and review quality testing results for wet petfood, PCP, and AFB product lines, verifying conformance with specifications.
• Investigate customer complaints and non-conformances with site managers; manage corrective action reports including root-cause analysis.
• Lead NPD for wet petfood and AFB from concept through formulation, trial design, palatability testing, to scale-up.
• Research and formulate least-cost petfood palatants, optimizing ingredient selection for cost, availability, compliance, and palatability.
• Maintain the ingredient database for palatant and wet petfood divisions for revision and pricing changes.
• Manage export documentation for flavourings and PCP products across all sites.

Skills

Quality management

Stakeholder management

Regulatory compliance

Food safety

Project leadership

Education

Bachelor's degree in Food Science or related discipline

Job description

Inghams Enterprises is seeking a Technical and Quality Manager to lead quality standards across our Ingredients, AFB, and PCP divisions at Somerville (VIC) and other sites. You will own HACCP, QA, NPD, formulation, and regulatory compliance as the go-to technical partner for petfood customers.

You will manage quality systems, investigate complaints, and drive continuous improvement while collaborating with cross-functional teams and industry committees to uphold PFIAA standards.