Quality Assurance Manager

Real Pet Food Company; Sydney; On-site; AUD 110,000 - 150,000; Full time

Benefits offered by this job

Pawrental leave

Product discounts

Volunteering days

Novated leases

Rewards program

Parental leave

Anniversary day off

Job summary

Real Pet Food Company in Sydney's southwest is seeking an experienced QA Manager to lead quality, food safety and GMP programs at our Ingleburn manufacturing site. You will mentor a QA team, drive continuous improvement, and ensure audit readiness while collaborating with Sales, Operations and R&D to deliver fresher nutrition for pets.

Join a growing FMCG business that values hands-on leadership, practical solutions, and a culture of quality from the production floor up.

Qualifications

• Proven QA management experience in FMCG or food manufacturing.
• Proven ability to develop your team and upskill those around you; provide examples of process improvements and change management.
• Strong knowledge of Quality Systems, HACCP, and SQF standards.
• Experience leading audits, quality improvement, and change initiatives.
• Leadership style that is visible, collaborative and people-focused.

Responsibilities

• Lead and implement Quality & Food Safety strategies that align with business goals.
• Maintain and enhance QA systems, documentation, and GMP programs.
• Drive continuous improvement across hygiene, sanitation, and compliance initiatives.
• Coach, mentor, and develop your QA team with clear growth plans.
• Champion safety and regulatory compliance, ensuring audit readiness and proactive improvement.

Skills

QA management

Team leadership

Quality systems

HACCP knowledge

SQF standards

Audits

Change management

Education

Degree in Food Science/Technology

Job description

• Are you a career-minded Quality Assurance Manager wanting to continue your career in the FMCG/Manufacturing world?
• Southwest Sydney / M5 Corridor / Work close to home in a business that is both stable and growing

The Real Pet Food Company remains committed to Changing the Game in how we provide nutrition to our animal companions. Our fresher nutrition remit includes premium natural kibble+ freeze dried, premium natural kibble+ air dried, freeze dried and air-dried meals and treats, gently cooked fresh chilled meals and raw frozen foods. We offer a full spectrum of fresher nutrition and premium natural foods to meet all these needs. To read more about our innovation in this area, visit our rpf (fresh)labs page.

As part of this mission, we’re looking for an enthusiastic QA Manager to join our dynamic team at Real Pet Food Co’s busy Ingleburn Manufacturing site. This business-critical role leads the improvement and management of site compliance, quality, and food safety standards — as well as the development of our talented QA team.

More importantly, you’ll drive a culture of quality by engaging all levels of the business. We’ve recently introduced I-Leader to help embed this mindse t from the production floor up, and we’re looking for a collaborative leader who thrives in a hands-on environment.

Reporting directly to the Ingleburn Operations Manager with a dotted line to the Head of Quality for ANZ, you will be working in a team that is passionate about doing things well and working together to achieve our goals. No two days will be the same, but with a team that believes in working together, you will have the support you need to ensure our equipment runs efficiently and effectively and the quality of our product is second to none.

Please note - Ingleburn is our second largest 'wet' manufacturing site so you will need to be comfortable working in and around raw animal protein.

Key Responsibilities in this role include:

• Lead and implement Quality & Food Safety strategies that align with business goals. You understand how important it is to work collaboratively with multiple stakeholders (Sales, Operations, R&D and Brand Marketing), and you have the managerial courage to recommend and execute tactics and strategies that help the business thrive.
• Maintain and enhance QA systems, documentation, and GMP programs
• Drive continuous improvement across hygiene, sanitation, and compliance initiatives
• Coach, mentor, and develop your QA team with clear growth and succession plans
• Champion safety and regulatory compliance, ensuring audit readiness (internal and external) and proactive improvement

What you’ll bring:

• Proven QA management experience in FMCG or food manufacturing
• Proven ability to develop your team and upskill those around you - you are able to give solid examples of how you have implemented process improvements and change management.
• Strong knowledge of Quality Systems, HACCP, and SQF standards
• Experience leading audits, quality improvement, and change initiatives
• A leadership style that’s visible, collaborative, and people-focused
• Degree in Food Science, Food Technology or related discipline (Auditor qualifications highly regarded)

Do work that matters. We’re pioneering in a new area of pet food, always striving for fresher. We’re restless, creating a better life for our pets. Make an impact and change the game. You won’t be another ‘cog in the wheel’ here. We give full trust and autonomy for you to do your best work – and to make a real difference. Do you have a great idea for a new product or system improvement? We’re all ears! Work with a pack of awesome, genuine people who are passionate about what they do. Grow your career with us. We’re big believers in lifelong learning. You’ll be given access to LinkedIn Learning, plus opportunities for internal mobility and leadership training to fast-track your career. Pets our part of our family: access our Pawrental leave when you adopt a new cat or dog, pet carer and compassionate leave. Generous perks including day off for your anniversary, product discounts, volunteering days to help the community, novated leases, a rewards program and parental leave. What’s next?

We are proud to be an Equal Opportunity Employer. Diversity’s not a buzzword here, it’s in our DNA. Diverse perspectives shape our culture and make our work better. That’s why we’re committed to building inclusive teams that represent a variety of backgrounds and skills. If you need any reasonable adjustments, accessibility assistance or would like to note which pronouns you use at any stage of our hiring process, just contact us at accommodations: people&[e-mail]. We look forward to hearing from you.

Please note: NO agencies will be considered during this process. We encourage you to refrain from submitting unsolicited profiles