Technical Advisor/Trainer - SA

Daikin Australia; Adelaide; On-site; AUD 85,000 - 110,000; Full time

Benefits offered by this job

Company car & fuel

Performance bonus

Training & development

Health fund discount

Job summary

Daikin Australia is seeking a Technical Trainer/Advisor to join the Training Academy in Royal Park, SA. You will develop course material, deliver training, and provide technical phone support across the Daikin product range.

Reporting to the National Technical Manager, you will manage logistics, conduct assessments and assist technicians with fault-finding. A HVAC trade qualification or relevant Engineering degree, plus strong communication, are essential.

Qualifications

• HVAC trade qualification or Engineering degree is required.
• Strong desire to move into training within HVAC.
• Excellent communication and ability to build rapport with technicians and clients.

Responsibilities

• Develop suitable course material and presentations to achieve learning outcomes.
• Manage logistics and administration around program delivery.
• Present course material and conduct learning assessments.
• Provide technical information and support Daikin’s product range to assist technicians with fault-finding.
• Enter all calls into the database with a clear outline of the problem and recommended action.

Skills

Communication skills

Rapport building

Training passion

Customer support

Education

HVAC trade qualification or Engineering degree

Job description

Our Company

Daikin has a solid history and reputation in holding its number 1 position in the global market for air conditioning. The foundation of its success and continued growth is truly in our people, who strive and are encouraged to do remarkable things, including thinking differently and being open to new possibilities.

Our Company

Daikin has a solid history and reputation in holding its number 1 position in the global market for air conditioning. The foundation of its success and continued growth is truly in our people, who strive and are encouraged to do remarkable things, including thinking differently and being open to new possibilities. At Daikin Australia, we live and breathe our core values of Absolute Credibility, Enterprise Management and Building Harmonious Personal Relationships. We prioritise fostering positive relationships with clients, colleagues and stakeholders to create a collaborative and supportive work environment for all. Looking ahead, we anticipate the global demand for air conditioning will grow exponentially. Our vision at Daikin after reaching our 100th anniversary globally, is to continue our commitment to environmental awareness and commit to advancing technology to promote sustainable practices.

About The Role

Exciting opportunity available to join the Training Academy team based in Royal Park, SA as a Technical Trainer / Advisor to provide technical training and technical phone support on the Daikin Product range.

Reporting to the National Technical Manager, the responsibilities will include, but are not limited to:

• Develop suitable course material and presentations to achieve the required learning outcomes.
• Manage all logistics and administration required around program delivery.
• Present course material and conduct learning assessments as required
• Provide technical information and support Daikin’s product range to assist Technicians with fault-finding and problem solving.
• Entering all calls into the database with an outline of the problem / issue and the recommended course of action to the client.

About You

• HVAC trade qualification and/or degree in relevant Engineering degree
• Strong passion to step into the training aspect of the HVAC industry.
• Passionate to continuously learn & develop your knowledge across HVAC.
• Excellent communication and ability to build rapport.
• Previous experience in Service Technician and/or Technical Advisor will be highly recommended.

Benefits At Daikin

• Collaborative work environment fostering a positive team culture
• Competitive Salary + Superannuation + Performance bonus + Fully maintained company car and fuel allowance.
• Novated Lease/Car Allowance
• Ongoing training, development and career growth opportunities
• Discounted Bupa Health Fund
• Be part of a dynamic team that values innovation, collaboration and personal growth.
• Be part of the journey as we aim towards becoming number 1.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Daikin Australia is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.