Technical Account Manager—MedTech & Manufacturing

Circuitwise Electronics; Geehi; On-site; AUD 90,000 - 130,000; Full time

Job summary

Circuitwise Electronics is seeking an experienced Technical Account Manager to turn complex customer needs into practical solutions and build lasting relationships with engineers and manufacturers in a dynamic Norwest-based team.

You will own key customer relationships, collaborate with engineering, production, quality and procurement, and support existing products and new product introductions (NPI) throughout the lifecycle.

Qualifications

• Tertiary qualification in Engineering, Manufacturing, Business/Commerce or related discipline.
• Minimum 3 years’ demonstrated industry experience in electronics manufacturing or regulated industries.
• Proven experience in Account Management or Sales within manufacturing or engineering.
• Strong commercial acumen and technical understanding.
• Experience communicating confidently with engineers, operations teams and senior client stakeholders.
• Proactive, solutions-focused mindset with strong attention to detail.
• Confidence managing multiple priorities in a fast-paced, production-driven environment.
• Excellent written and verbal communication skills, bridging technical and non-technical conversations.
• Proficient in Microsoft Office products, including Word, PowerPoint and Excel.
• Excellent project management and organisational skills.

Responsibilities

• Build trusted, long-term relationships with key customers.
• Act as the main contact across commercial and technical matters.
• Lead regular client meetings, reviews and performance discussions.
• Translate client needs into clear internal requirements.
• Own and develop key customer accounts, with commercial and technical partnership.
• Identify growth opportunities within existing accounts and convert to revenue.
• Achieve sales and margin targets across your portfolio.
• Manage forecasts, pipelines and reporting using CRM tools.
• Contribute to account strategies and sales planning.
• Guide projects from concept through to production as the primary client interface.
• Translate client requirements into internal briefs for engineering, production and quality.
• Support clients with technical and procedural guidance throughout the lifecycle.
• Coordinate client purchase orders with material ordering and production schedules.
• Proactively manage issues and resolve concerns with a solutions-focused mindset.
• Ensure alignment with quality systems, compliance and client expectations.
• Partner with production, engineering and purchasing teams; share client insights.

Skills

Account Management

Sales

Communication

Project management

Organisational skills

Commercial acumen

Technical understanding

Education

Tertiary qualification in Engineering/Manufacturing/Business or related

Tools

Microsoft Office (Word, PowerPoint, Excel)

Job description

Circuitwise Electronics is seeking an experienced Technical Account Manager to turn complex customer needs into practical solutions and build lasting relationships with engineers and manufacturers in a dynamic Norwest-based team.

You will own key customer relationships, collaborate with engineering, production, quality and procurement, and support existing products and new product introductions (NPI) throughout the lifecycle.