Tech-Savvy Retail Sales & Service Consultant

Telstra; Townsville City; On-site; AUD 39,000 - 56,000; Part time

Benefits offered by this job

30% Telstra service discount

12% Superannuation

16 weeks parental leave

Telstra Extra Day Off

Flexible working hours

Training & Career Growth opportunities

Job summary

Telstra is hiring for multiple part-time and full-time Retail Customer Service & Sales Consultant roles in Australia. You will help customers select tech solutions, stay informed on the latest gadgets, and work with your team to achieve store goals.

The role emphasizes delivering exceptional customer experiences and meeting sales KPIs. Flexible hours and opportunities for career growth are offered, along with employee discounts and competitive pay.

Qualifications

• Great communication skills for customer interactions.
• Solution-oriented approach to tailor suggestions.
• Sales-driven mindset to meet KPIs and targets.
• Commitment to learning about products and services.
• Positive, resilient attitude in a fast-paced retail environment.
• Customer-facing experience is a plus but not required.

Responsibilities

• Deliver Exceptional Customer Experiences by helping customers find the right products and services.
• Be the Go-To Tech Expert by staying up-to-date with gadgets and services.
• Achieve and Excel by meeting and exceeding sales targets and KPIs.
• Collaborate with your team to maintain a welcoming store environment.

Skills

Great Communication Skills

Solution-Oriented Approach

Sales Drive

Passion for Learning

Resilience and Positivity

Customer-Facing Experience

Job description

Telstra is hiring for multiple part-time and full-time Retail Customer Service & Sales Consultant roles in Australia. You will help customers select tech solutions, stay informed on the latest gadgets, and work with your team to achieve store goals.

The role emphasizes delivering exceptional customer experiences and meeting sales KPIs. Flexible hours and opportunities for career growth are offered, along with employee discounts and competitive pay.