Tech-Savvy Retail Consultant (Part-Time)

Telstra Corporation; Inverell; On-site; AUD 45,000 - 50,000; Part time

Benefits offered by this job

12% Superannuation

Employee discounts

Paid parental leave

Telstra Extra Day Off

Gender affirmation leave

Cultural Leave

Leave purchase option

Job summary

Telstra Retail in Inverell is seeking a part-time Retail Customer Service & Sales Consultant to help customers choose products, activate services, and troubleshoot simple issues. You will deliver friendly, knowledgeable service that aligns with Telstra's standards and contributes to store performance.

You’ll work with a supportive team, use consultative selling to meet targets, and gain exposure to a broad range of telco solutions while growing your customer‑facing skills in a dynamic retail

Qualifications

• Excellent communication and the ability to connect with customers.
• Solution-oriented, capable of tailoring customer solutions.
• Sales focus with drive to meet/exceed targets and KPIs.
• Willingness to learn and grow in a dynamic retail environment.
• Positive, resilient attitude under busy store conditions.
• Customer-facing experience preferred but not required.

Responsibilities

• Help customers find products and services to suit their needs.
• Stay up-to-date with Telstra gadgets and services and offer guidance.
• Use consultative selling to achieve sales targets and KPIs.
• Collaborate with team to create a welcoming store environment.

Skills

Great communication

Solution-oriented

Sales drive

Learning mindset

Resilience and positivity

Customer-facing experience

Job description

Telstra Retail in Inverell is seeking a part-time Retail Customer Service & Sales Consultant to help customers choose products, activate services, and troubleshoot simple issues. You will deliver friendly, knowledgeable service that aligns with Telstra's standards and contributes to store performance.

You’ll work with a supportive team, use consultative selling to meet targets, and gain exposure to a broad range of telco solutions while growing your customer‑facing skills in a dynamic retail